Sales Associate – Virtual Client Advisor

Dubai, United Arab Emirates

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Client Engagement:

Assist clients virtually through Respond.io in a timely, professional, and service-driven manner.
Handle pricing requests, product knowledge inquiries, and resolve customer issues.
Provide shipping updates, order confirmations, and after-service follow-up.
Proactively engage in suggestive selling and outreach to drive sales.

Sales & Relationship Management:

Build and maintain strong relationships with clients, fostering long-term loyalty.
Stay current on fashion and luxury market trends to provide knowledgeable recommendations.
Conduct follow-up on pending and closed orders to ensure accuracy and client satisfaction.

Operational Coordination:

Communicate with vendors on pricing inquiries, order confirmations, and delivery updates.
Ensure all orders are systematically and operationally correct in internal systems.
Collaborate with logistics and sourcing to resolve any shipping or product issues.
Stay updated with internal communication, product updates, and brand standards.

Sales

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