Job Description

HOW WILL YOU MAKE AN IMPACT?
Are you passionate about luxury retail and representing a brand that embodies heritage, elegance, and excellence? Do you see yourself welcoming clients into a world of fine jewellery and timepieces, offering them an unforgettable experience?
This is more than a sales role; it is an opportunity to be the face of Cartier, one of the world's most prestigious Maisons, while building your career in luxury.
For UAE Nationals, this role offers the chance to represent your culture with pride, develop your skills through specialised training and mentorship, and be part of a global legacy.
As a Sales Associate, you will deliver exceptional client experiences, foster long-term relationships, and contribute to the success of our boutique. You will represent Cartier with pride, living the values of our Maison every day.
WHAT WILL BE YOUR MISSION?
As an Ambassador of the Maison, you will ensure a unique client experience before, during, and after each sale, while proactively developing your client portfolio and contributing to the daily operations of the boutique.
MAIN ACCOUNTABILITIES
1. Sales Achievements

• Deliver a unique client experience during every sale.
• Master the full sales process: welcome, discover and understand, convince, close, and develop.
• Adapt approach to meet each client's needs and motivations.
• Handle negotiations and objections with confidence.
• Communicate the passion and values of the Maison.
• Achieve individual and boutique sales targets, both quantitative and qualitative.

2. Client Relationship and Portfolio Development

• Build strong client relationships and foster loyalty.
• Grow the client portfolio through targeted Customer Relationship Management (CRM) actions.
• Participate in client events and represent the Maison as a true ambassador.

3. Daily Boutique Operations

• Follow all brand and boutique policies and procedures.
• Participate in inventory counts.
• Support boutique opening and closing activities.
• Implement visual merchandising guidelines.
• Assist with special projects when required.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Experience: Minimum two years in luxury retail sales or similar, with a track record of achieving targets and building client relationships.
• Skills: Excellent communication, interpersonal, and multitasking abilities.
• Knowledge: Understanding of luxury goods (jewellery and timepieces preferred).
• Technical Proficiency: Experience with Customer Relationship Management (CRM) and Point of Sale (POS) systems.
• Language: Fluency in English (additional languages a plus).

PART-TIME BENEFITS AND CONTRACT TERMS
This role is offered under a Part-Time Permanent Contract, including pro-rated leave, commission, bonus, medical insurance, staff sale, and sick leave in line with United Arab Emirates (UAE) law.
WHAT DO WE OFFER
At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive. We empower individual talents, united by a shared commitment to excellence and inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.
We offer an energizing environment for career growth and the opportunity to contribute your vision to a legacy of creativity. We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, and nurturing a strong sense of belonging.
Cartier values the uniqueness of every team member and is committed to supporting UAE National talent through our Emiratisation initiatives. Joining us means representing a Maison with a rich heritage, gaining access to specialised training and mentorship, and developing your career in an environment that respects local culture while offering the prestige of working for a globally recognised luxury brand.
Join us at Cartier, a place like no other, forever moving forward.
YOUR JOURNEY WITH US
If your application is selected, we will contact you for an introductory call to explain the next steps. If there is mutual interest, you will meet the Hiring Manager and Human Resources (HR) Manager.
If you are passionate about creating exceptional client experiences, eager to grow within luxury retail, and proud to represent the values of our Maison, then this role is for you.
Take your next step with Cartier. We look forward to hearing from you!
Learn more about life at Cartier
Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments. Cartier joined the Group in 1988.
Learn more about the Group Richemont