Job Description

Sales Assistant - Retail - Dubai, UAE
Position Overview
The Sales Assistant role focuses on delivering exceptional customer service and maximizing sales opportunities in Dubai, UAE. This position supports store performance by providing product expertise, accurate transaction handling, and consistent adherence to brand and operational standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Explain product features, benefits, and correct usage to customers, including demonstrations when required.
• Educate customers on brand quality standards, specifications, warranties, and care instructions.
• Advise customers on product ranges best suited to their needs and answer queries to support purchase decisions.
• Deliver exceptional customer service by meeting needs, resolving complaints, or escalating issues as per policy.
• Stay updated on new product launches, promotions, and sales events.
• Achieve sales targets through effective selling, up-selling, and cross-selling techniques.
• Ensure promotions and pricing accuracy in line with company standards and policies.
• Calculate sale prices and discounts accurately and maintain clear sales records.
• Process cash, card, and credit payments accurately and issue invoices and receipts.
• Operate as a cashier when required, ensuring consistent accuracy in money handling.
• Follow after-sales procedures, including returns and repairs, in line with company policies.
• Adhere to loss prevention measures, inventory controls, and standard operating procedures.
• Support in-store merchandising through proper product placement and arrangement.
• Maintain high standards of housekeeping, presentation, and grooming at all times.

Self-Management

• Define annual performance goals with the reporting manager and ensure achievement throughout the year.
• Take ownership of personal development by identifying learning needs and agreeing on an individual development plan.
• Stay informed of professional developments, new techniques, and industry trends through continuous learning.

Ideal Profile

• High school certificate or diploma.
• 1 to 3 years of experience in retail sales or customer service.
• Strong product and brand knowledge with a customer-focused mindset.
• Good interpersonal and communication skills.
• Attention to detail in transactions and adherence to store procedures.
• Ability to work effectively in a fast-paced retail environment.

Why Join Us

• Opportunity to work with a leading global retail and well-being organization.
• Exposure to recognized international and home-grown brands.
• Structured retail environment with clear service and sales standards.
• Competitive compensation and growth opportunities within GMG retail operations.

About the Company
GMG is a global well-being company operating across sports, food, health, and consumer goods sectors. With a strong presence across the Middle East, North Africa, and Asia, GMG manages a diverse portfolio of international and home-grown brands. The company is recognized for its customer-centric retail approach, operational excellence, and long-term growth across multiple markets.
Job Title Sales Assistant - Retail - Dubai, UAE
Sales Assistant - Retail - Dubai, UAE
Position Overview
The Sales Assistant role focuses on delivering exceptional customer service and maximizing sales opportunities in Dubai, UAE. This position supports store performance by providing product expertise, accurate transaction handling, and consistent adherence to brand and operational standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Explain product features, benefits, and correct usage to customers, including demonstrations when required.
• Educate customers on brand quality standards, specifications, warranties, and care instructions.
• Advise customers on product ranges best suited to their needs and answer queries to support purchase decisions.
• Deliver exceptional customer service by meeting needs, resolving complaints, or escalating issues as per policy.
• Stay updated on new product launches, promotions, and sales events.
• Achieve sales targets through effective selling, up-selling, and cross-selling techniques.
• Ensure promotions and pricing accuracy in line with company standards and policies.
• Calculate sale prices and discounts accurately and maintain clear sales records.
• Process cash, card, and credit payments accurately and issue invoices and receipts.
• Operate as a cashier when required, ensuring consistent accuracy in money handling.
• Follow after-sales procedures, including returns and repairs, in line with company policies.
• Adhere to loss prevention measures, inventory controls, and standard operating procedures.
• Support in-store merchandising through proper product placement and arrangement.
• Maintain high standards of housekeeping, presentation, and grooming at all times.

Self-Management

• Define annual performance goals with the reporting manager and ensure achievement throughout the year.
• Take ownership of personal development by identifying learning needs and agreeing on an individual development plan.
• Stay informed of professional developments, new techniques, and industry trends through continuous learning.

Ideal Profile

• High school certificate or diploma.
• 1 to 3 years of experience in retail sales or customer service.
• Strong product and brand knowledge with a customer-focused mindset.
• Good interpersonal and communication skills.
• Attention to detail in transactions and adherence to store procedures.
• Ability to work effectively in a fast-paced retail environment.

Why Join Us

• Opportunity to work with a leading global retail and well-being organization.
• Exposure to recognized international and home-grown brands.
• Structured retail environment with clear service and sales standards.
• Competitive compensation and growth opportunities within GMG retail operations.

About the Company
GMG is a global well-being company operating across sports, food, health, and consumer goods sectors. With a strong presence across the Middle East, North Africa, and Asia, GMG manages a diverse portfolio of international and home-grown brands. The company is recognized for its customer-centric retail approach, operational excellence, and long-term growth across multiple markets.
Post Details
Job Start Date
Salary from 3000.00
Salary to 4500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required