Job Description

Sales Assistant - GMG - Dubai, UAE
Position Overview
The Sales Assistant role at GMG in Dubai is focused on delivering excellent customer service while maximizing sales opportunities across retail outlets. This position plays a key role in representing GMG brands, supporting customers with product knowledge, and ensuring a positive in-store shopping experience that aligns with company standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Describe product features, benefits, and usage clearly to customers
• Educate customers on brand quality standards, specifications, and product care
• Advise customers on product ranges best suited to their needs and preferences
• Answer customer queries to support informed purchasing decisions
• Provide information on warranties, features, specifications, maintenance, and care
• Ensure customer needs are met and complaints are resolved or escalated appropriately
• Maintain awareness of new product launches, promotions, and sales events
• Achieve sales targets through effective selling techniques, upselling, and cross-selling
• Ensure promotions and pricing are accurate and aligned with company policies
• Compute sale prices and discounts and maintain accurate sales records
• Process cash, change, and card payments and generate invoices and receipts
• Operate as a cashier when required, ensuring accuracy in money handling
• Follow after-sales processes and adhere to repair and return policies
• Comply with loss prevention guidelines, inventory controls, and SOPs
• Support in-store merchandising through proper product placement and arrangement
• Maintain high standards of housekeeping, grooming, and store presentation

Self-Management and Development

• Define performance goals with the reporting manager and work consistently to achieve them
• Take ownership of personal learning and development plans
• Stay updated with new sales techniques, product knowledge, and industry trends
• Demonstrate professionalism, accountability, and continuous improvement

Ideal Profile

• Previous experience in retail sales or customer service is preferred
• Strong communication and interpersonal skills
• Customer-focused attitude with a passion for sales
• Ability to work in a fast-paced retail environment
• Basic numeracy skills for handling transactions accurately

Why Join Us

• Opportunity to work with a leading retail and lifestyle group in the Middle East
• Exposure to a diverse portfolio of international and home-grown brands
• Customer-facing role with strong learning and growth potential
• Structured retail environment with performance-based development opportunities

About the Company
Gulf Marketing Group is a leading family-owned company in the Middle East with operations across the GCC. GMG manages a diverse portfolio of retail outlets, brands, and consumer and B2B services across healthcare, pharmaceuticals, sports and fitness, real estate, education, and technology. Headquartered in Dubai, GMG continues to grow by delivering high-quality retail experiences and long-term value across its markets.
Job Title Sales Assistant - GMG - Dubai, UAE
Sales Assistant - GMG - Dubai, UAE
Position Overview
The Sales Assistant role at GMG in Dubai is focused on delivering excellent customer service while maximizing sales opportunities across retail outlets. This position plays a key role in representing GMG brands, supporting customers with product knowledge, and ensuring a positive in-store shopping experience that aligns with company standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Describe product features, benefits, and usage clearly to customers
• Educate customers on brand quality standards, specifications, and product care
• Advise customers on product ranges best suited to their needs and preferences
• Answer customer queries to support informed purchasing decisions
• Provide information on warranties, features, specifications, maintenance, and care
• Ensure customer needs are met and complaints are resolved or escalated appropriately
• Maintain awareness of new product launches, promotions, and sales events
• Achieve sales targets through effective selling techniques, upselling, and cross-selling
• Ensure promotions and pricing are accurate and aligned with company policies
• Compute sale prices and discounts and maintain accurate sales records
• Process cash, change, and card payments and generate invoices and receipts
• Operate as a cashier when required, ensuring accuracy in money handling
• Follow after-sales processes and adhere to repair and return policies
• Comply with loss prevention guidelines, inventory controls, and SOPs
• Support in-store merchandising through proper product placement and arrangement
• Maintain high standards of housekeeping, grooming, and store presentation

Self-Management and Development

• Define performance goals with the reporting manager and work consistently to achieve them
• Take ownership of personal learning and development plans
• Stay updated with new sales techniques, product knowledge, and industry trends
• Demonstrate professionalism, accountability, and continuous improvement

Ideal Profile

• Previous experience in retail sales or customer service is preferred
• Strong communication and interpersonal skills
• Customer-focused attitude with a passion for sales
• Ability to work in a fast-paced retail environment
• Basic numeracy skills for handling transactions accurately

Why Join Us

• Opportunity to work with a leading retail and lifestyle group in the Middle East
• Exposure to a diverse portfolio of international and home-grown brands
• Customer-facing role with strong learning and growth potential
• Structured retail environment with performance-based development opportunities

About the Company
Gulf Marketing Group is a leading family-owned company in the Middle East with operations across the GCC. GMG manages a diverse portfolio of retail outlets, brands, and consumer and B2B services across healthcare, pharmaceuticals, sports and fitness, real estate, education, and technology. Headquartered in Dubai, GMG continues to grow by delivering high-quality retail experiences and long-term value across its markets.
Post Details
Job Start Date
Salary from 3000.00
Salary to 4500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required