Black & Grey HR is looking for a dynamic Sales Administrator to join a distinguished Automotive Parts Manufacturer in Dubai, UAE. The Sales Administrator will play a crucial role in supporting the sales department by handling administrative tasks, managing customer inquiries, processing orders, and ensuring efficient communication between internal teams and external customers.Responsibilities:
- Order Processing: Receive, review, and process orders accurately and efficiently, ensuring timely fulfillment and delivery of auto parts to customers.
- Customer Support: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting customers with product information and order status updates.
- Sales Coordination: Collaborate closely with the sales team to assist in generating quotes, preparing sales presentations, and coordinating sales-related activities.
- Inventory Management: Monitor inventory levels, track product availability, and coordinate with warehouse staff to ensure adequate stock levels to fulfill customer orders.
- Documentation and Reporting: Maintain accurate records of sales transactions, customer interactions, and order status using our CRM system. Generate reports as needed to track sales performance and identify areas for improvement.
- Communication: Facilitate effective communication between internal departments, including sales, purchasing, and logistics, to ensure seamless order processing and customer satisfaction.
- Administrative Support: Assist with general administrative tasks such as filing, data entry, and maintaining sales-related documentation.Requirements- 5+ years of experience in a sales support or administrative role, preferably within the automotive industry or a related field.
- Strong attention to detail and excellent organizational skills, with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Excel
- Excellent communication skills, both written and verbal, with a customer-focused attitude.
- Ability to work effectively in a fast-paced environment and collaborate with cross-functional teams.
- Knowledge of auto parts and familiarity with automotive terminology is preferred but not required.Benefits- Attractive Salary + Benefits

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