Job Description

Job Summary:

We are seeking a

commercially driven

and

technically competent Sales Account Manager - Fire Fighting & Fire Alarm Systems

with

proven experience in Annual Maintenance Contracts (AMC)

and the

ability to lead and mentor a sales team

. The ideal candidate will possess

strong technical knowledge of fire fighting systems, fire alarm equipment, and FLS maintenance operations

, combined with a

successful track record in managing key accounts

and

driving team-based sales performance

within the

Abu Dhabi market

.

#

Key Responsibilities - Sales, Technical Advice & Stakeholder Communication

Lead, coach, and support a sales team

focused on

Fire Fighting Systems, Fire Alarm Systems, and AMC contracts

, ensuring achievement of

individual and team sales targets

and

client retention

. Act as the

primary commercial and technical point of contact

for

strategic and key accounts

, providing guidance on

system specifications, equipment selection, upgrades, testing, commissioning, and maintenance strategies

.

Develop and implement sales strategies, account plans, and pipeline forecasts

to drive growth in

new installations, system upgrades, and AMC renewals

.

Monitor sales performance

, conduct

regular reviews

, and provide

coaching, technical guidance, and commercial support

to enhance team effectiveness. Identify and drive

cross-selling and upselling opportunities

across

fire alarm panels, detection devices, suppression systems, firefighting equipment, spare parts, and long-term service agreements

. Oversee preparation of

technical-commercial proposals, tenders, and AMC quotations

, ensuring

accuracy, compliance, profitability

, and alignment with

client and authority requirements

. Coordinate with

engineering, service, procurement, and operations teams

to ensure

technically sound solutions, efficient service delivery

, and

on-time project execution

. Conduct and review

site surveys, system audits, and maintenance assessments

, ensuring

risks, assumptions, and exclusions

are properly documented. Lead

client presentations and negotiations

to balance

compliance, reliability, and whole-life cost

. Ensure accurate use of

CRM and sales management systems

, maintaining visibility of

pipelines, pricing, contracts, and AMC renewals

. Identify

commercial and operational risks

, guide the team in

mitigation planning

, and support

resolution through cross-functional coordination

. Support the

full contract lifecycle

, including

tender clarifications, negotiations, AMC mobilization, service oversight

, and

post-contract account management

to ensure

high customer satisfaction and repeat business

.
#

Qualifications & Experience - Selling Skills, Technical Knowledge & Communication

Bachelor's Degree in Engineering

(Mechanical, Electrical, Fire Protection, or related discipline) - mandatory

5-10 years of sales and account management experience

in:

+

Fire Fighting Systems

+

Fire Alarm Systems & Equipment

+

Fire & Life Safety (FLS) installation and AMC maintenance services

Proven experience leading, mentoring, or managing a sales team

, preferably within the

fire protection or building services industry

Strong experience in the Abu Dhabi market

, with established relationships with

local authorities, consultants, contractors, and end users

Demonstrated success in winning, managing, and renewing fire protection projects and long-term maintenance contracts

Solid technical knowledge of fire fighting systems, fire alarm equipment, suppression systems, testing & commissioning, and maintenance practices

Strong understanding of UAE fire codes, standards, and authority approval processes

Proven ability to prepare, present, and negotiate technical-commercial proposals, tenders, and AMC contracts

Excellent leadership, communication, presentation, and stakeholder management skills

*

Proficiency in CRM systems, estimation tools, and MS Office

; experience with

ERP or service management systems

is an advantage