Job Description

Key Responsibilities:

Warmly welcome and check in clients in a professional and friendly manner. Answer phone calls, respond to emails, and manage appointment bookings efficiently. Communicate fluently in Russian and English, assisting clients with inquiries and service recommendations. Maintain an organized and serene reception area aligned with the spa's holistic atmosphere. Assist with client intake forms, payments, and scheduling using spa software. Support the pre-opening phase by helping set up front desk systems, service menus, and guest experience protocols. Coordinate with therapists and wellness staff to ensure smooth daily operations. Handle guest feedback gracefully and contribute to an elevated client experience.
Requirements:

Fluency in Russian and English is mandatory. Minimum 1-2 years of experience in a front desk/receptionist role, preferably in a spa, wellness center, or hospitality setting. Excellent interpersonal and communication skills with a warm, calming presence. Tech-savvy with the ability to quickly learn spa management software. Presentable, well-groomed, and aligned with holistic wellness values. Availability to work flexible hours, including weekends and holidays.
Preferred Qualities:

Passion for wellness, holistic therapies, and guest wellbeing. Previous experience in spa pre-openings is a strong advantage. Knowledge of wellness treatments and holistic concepts is a plus.
What We Offer:

Competitive salary package. Opportunity to be part of a pioneering spa concept in Dubai. Dynamic and serene work environment. Career growth opportunities in a growing wellness brand. Staff wellness perks and training in holistic principles.
Job Type: Full-time

Pay: From AED5,000.00 per month

Language:

* Russian (Required)