Job Description

Royal Club Services Coordinator - Atlantis The Royal - Dubai, UAE
Position Overview
The Royal Club Services Coordinator role at Atlantis The Royal is a guest-facing position supporting VIP, Royal Club, and Suite guests within an ultra-luxury hospitality environment. This role focuses on coordinating daily Royal Club operations, ensuring seamless communication across departments, and delivering refined, personalized service aligned with resort standards.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 7000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support and coordinate daily operations of the Royal Club Services team
• Ensure VIP, Royal Club, and Suite guests receive professional and courteous service at all times
• Maintain smooth and proactive communication with guests and internal departments
• Act as a liaison between Royal Club Services, Front Office, and hotel leadership
• Assist in managing guest requests, preferences, and service follow-ups
• Ensure resort service standards are consistently applied by all team members
• Support scheduling, coordination, and operational flow within Royal Club Services
• Assist with service recovery and guest feedback handling when required
• Maintain accurate guest information using Opera or similar hotel systems

Ideal Profile

• Minimum 1 year of experience in a similar role within luxury hospitality
• Previous exposure to VIP, concierge, or club-level guest services is an advantage
• Familiarity with Opera or similar hotel reservation systems
• Strong communication and interpersonal skills
• Genuine passion for service excellence and guest engagement
• Ability to multitask and remain composed in a fast-paced environment
• Additional language skills such as Russian, Arabic, Chinese, French, or German are an advantage

Why Join Us

• Competitive tax-free salary paid in UAE Dirhams
• Food and beverage privileges across Atlantis venues
• Discounted accommodation at Kerzner properties worldwide
• Comprehensive health insurance including dental coverage
• Annual flight tickets and life insurance
• Incentive programs and colleague wellbeing initiatives
• Access to world-class training, internal mobility, and long-term career development

About the Company
Atlantis Dubai, part of Kerzner International, operates two iconic destinations: Atlantis, The Palm and Atlantis, The Royal. Known for ultra-luxury experiences, innovative service concepts, and a diverse international workforce, Atlantis offers hospitality professionals a dynamic environment to grow, refine service expertise, and build rewarding long-term careers in luxury hospitality.
Job Title Royal Club Services Coordinator - Atlantis The Royal - Dubai, UAE
Royal Club Services Coordinator - Atlantis The Royal - Dubai, UAE
Position Overview
The Royal Club Services Coordinator role at Atlantis The Royal is a guest-facing position supporting VIP, Royal Club, and Suite guests within an ultra-luxury hospitality environment. This role focuses on coordinating daily Royal Club operations, ensuring seamless communication across departments, and delivering refined, personalized service aligned with resort standards.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 7000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support and coordinate daily operations of the Royal Club Services team
• Ensure VIP, Royal Club, and Suite guests receive professional and courteous service at all times
• Maintain smooth and proactive communication with guests and internal departments
• Act as a liaison between Royal Club Services, Front Office, and hotel leadership
• Assist in managing guest requests, preferences, and service follow-ups
• Ensure resort service standards are consistently applied by all team members
• Support scheduling, coordination, and operational flow within Royal Club Services
• Assist with service recovery and guest feedback handling when required
• Maintain accurate guest information using Opera or similar hotel systems

Ideal Profile

• Minimum 1 year of experience in a similar role within luxury hospitality
• Previous exposure to VIP, concierge, or club-level guest services is an advantage
• Familiarity with Opera or similar hotel reservation systems
• Strong communication and interpersonal skills
• Genuine passion for service excellence and guest engagement
• Ability to multitask and remain composed in a fast-paced environment
• Additional language skills such as Russian, Arabic, Chinese, French, or German are an advantage

Why Join Us

• Competitive tax-free salary paid in UAE Dirhams
• Food and beverage privileges across Atlantis venues
• Discounted accommodation at Kerzner properties worldwide
• Comprehensive health insurance including dental coverage
• Annual flight tickets and life insurance
• Incentive programs and colleague wellbeing initiatives
• Access to world-class training, internal mobility, and long-term career development

About the Company
Atlantis Dubai, part of Kerzner International, operates two iconic destinations: Atlantis, The Palm and Atlantis, The Royal. Known for ultra-luxury experiences, innovative service concepts, and a diverse international workforce, Atlantis offers hospitality professionals a dynamic environment to grow, refine service expertise, and build rewarding long-term careers in luxury hospitality.
Post Details
Job Start Date
Salary from 7000.00
Salary to 11000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required