Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Connecting People. Improving Lives. Currently, we are seeking for a Road Freight Commercial Center Lead – Gulf. In this role, the successful candidate will be responsible to manage supplier procurement within the Road Freight. He will also establish and manage Road Freight Rate Card System and provide competitive pricing to internal and external Customer. Responsibilities: General
Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests
Ensure product profitability by managing customer selling rates and supplier buying rates
Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s
Improving carrier base in country by minimum of 100% in first year and 25% YOY
Procurement/Estimates/RFQ Bidding
Owns and maintains Country Road freight Tariffs with carriers on agreed validity
Understanding and Managing of costing Structure of Road Freight Supplier
Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market
Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them
Manage and keep transport supplier (buying) register up to date.
Execution of global procurement strategy and decisions (rates, process, etc.)
Monitors carrier/ station performance and initiates corrective actions.
Development and Implementation of a Rate Card Model for domestic and cross border Road Freight
Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating
Standardize costing Model to ensure quick and effective turnaround timings on pricing requests
Determine profit margin, support and follows up with Sales, Sales Support and Customer Service
Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road
Follow-up with internal and external customer requests for quotes & pricing
Follow-up on all estimates that have been submitted to customers
Maintain proactive communication/relationship with colleagues and managers
Maintain and keep estimate/bid register up to date
Monitor and participate on RFQ’s for road freight together with designated sales person
Managing and fully owning RFQ Bids for road freight
Coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight
Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email)
Participate and consult other departments and products in their pricing strategy for road freight component of freight
Administration / Quality & Improvement
Supply Month End number of estimates completed, won and lost to Head of Road Freight
Assist in rate disputes where necessary
Use of Quoteshop for 100% enquires
Develop and execute trade-lane management marketing and capacity overview
Comply with company Quality processes
Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis
Great command of Microsoft Office applications (especially Excel)
Good time management skills
Customer Management Skills
Negotiation Skills
Be able to communicate with customers effectively and have a great telephone etiquette
Be a team player
Be able to work under pressure and be an achiever
Must be self-motivated
Must have good inter-personnel skills
Good negotiating skills and be able to influence customers & suppliers
Ability to work unsupervised
High level of attention to detail
Achievement oriented
Experience:
5 years’ experience directly related to the duties and responsibilities specified
Must have a Bachelor degree
Preferable tertiary education including diploma an advantage
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary
Why join DHL Global Forwarding? We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service
Our Vision: The Logistics Company for the World. Our Mission: Excellence. Simply Delivered. Our Purpose: Connecting People, improving lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. DHL Global Forwarding will only employ those who are legally authorized to work in Dubai. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
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