Job Description

Rider Communications Specialist - Dubai, UAE
Job Overview
Talabat is looking for a Rider Communications Specialist in Dubai, UAE to design and deliver communication campaigns and engagement initiatives that enhance rider experience. The role focuses on ensuring riders remain engaged, informed, and aligned with Talabat's value proposition through effective communication strategies and feedback mechanisms.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Distribution - Transportation - Logistics
Function: Marketing - PR - Advertising
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You'll Do

• Develop and implement rider-focused communication campaigns
• Measure and analyze campaign effectiveness, providing actionable recommendations
• Lead rider engagement initiatives to strengthen loyalty and satisfaction
• Organize and facilitate Rider Focus Group Discussions (FGDs) to gather insights
• Collaborate with regional and central teams to align engagement strategies
• Maintain and update local and regional communication and engagement calendars

Candidate Requirements

• Bachelor's degree in Communications or related field
• 0-2 years of relevant experience
• Skilled in Canva design; knowledge of Tweety or similar communication management software is preferred
• Strong organizational skills with experience in executing engagement activities and events
• Excellent English and Urdu communication skills, both written and verbal
• Ability to work independently as well as collaboratively in team settings
• Familiarity with diverse teams and cultural dynamics in the UAE is a plus

Why Join Us

• Be part of the leading delivery platform in the Middle East with a strong rider network
• Gain exposure to regional and cross-functional projects within a global organization
• Opportunity to grow in a fast-paced, innovative, and diverse work environment
• Competitive compensation package with career development opportunities

About the Company
Talabat, headquartered in Dubai, UAE, is the Middle East's leading online food and grocery delivery platform and a proud member of the Delivery Hero Group. With operations in more than 70 countries, Talabat leverages technology and logistics to connect customers with restaurants, grocery stores, and pharmacies. As part of Delivery Hero's global network, Talabat continues to innovate rider engagement and operational excellence across the region.
Job Title Rider Communications Specialist - Dubai, UAE
Rider Communications Specialist - Dubai, UAE
Job Overview
Talabat is looking for a Rider Communications Specialist in Dubai, UAE to design and deliver communication campaigns and engagement initiatives that enhance rider experience. The role focuses on ensuring riders remain engaged, informed, and aligned with Talabat's value proposition through effective communication strategies and feedback mechanisms.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Distribution - Transportation - Logistics
Function: Marketing - PR - Advertising
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You'll Do

• Develop and implement rider-focused communication campaigns
• Measure and analyze campaign effectiveness, providing actionable recommendations
• Lead rider engagement initiatives to strengthen loyalty and satisfaction
• Organize and facilitate Rider Focus Group Discussions (FGDs) to gather insights
• Collaborate with regional and central teams to align engagement strategies
• Maintain and update local and regional communication and engagement calendars

Candidate Requirements

• Bachelor's degree in Communications or related field
• 0-2 years of relevant experience
• Skilled in Canva design; knowledge of Tweety or similar communication management software is preferred
• Strong organizational skills with experience in executing engagement activities and events
• Excellent English and Urdu communication skills, both written and verbal
• Ability to work independently as well as collaboratively in team settings
• Familiarity with diverse teams and cultural dynamics in the UAE is a plus

Why Join Us

• Be part of the leading delivery platform in the Middle East with a strong rider network
• Gain exposure to regional and cross-functional projects within a global organization
• Opportunity to grow in a fast-paced, innovative, and diverse work environment
• Competitive compensation package with career development opportunities

About the Company
Talabat, headquartered in Dubai, UAE, is the Middle East's leading online food and grocery delivery platform and a proud member of the Delivery Hero Group. With operations in more than 70 countries, Talabat leverages technology and logistics to connect customers with restaurants, grocery stores, and pharmacies. As part of Delivery Hero's global network, Talabat continues to innovate rider engagement and operational excellence across the region.
Post Details
Job Start Date 1970-01-01
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required