Job Description

We are seeking candidates to join our growing Fiduciary Operations team based in our Austin office. This opportunity will open the doors to a career with one of the leading global insurance brokerage and risk management firms during an exciting time We are seeking candidates to join our growing Fiduciary Operations team based in our Austin office. This opportunity will open the doors to a career with one of the leading global insurance brokerage and risk management firms during an exciting time of expansion and transformation. What can you expect You will be an essential part of a highly skilled team by collaborating with our client-facing colleagues You'll attend a robust training program of classroom-based, side-by-side, and on-the-job training. We will provide the knowledge required to be successful while learning our systems. This is not a sales position and you will not be asked to sell insurance. An insurance license is not required, although you're welcome to take the licensing exam for career development purposes. What is in it for you A foot in the door at Fortune 500 company this role will expose you to many areas of the company, senior leaders, and various aspects of Commercial Insurance that will allow you to expand your network, gain valuable knowledge and, and enhance your skills Benefits like Medical, Dental, Vision, STD/LTD and Life Insurance, a generous 401k match and PTO allowance, Employee Stock Purchase program, and Tuition Reimbursement, with benefits starting Day 1 Culture of internal mobility, diversity, inclusion, and collaboration in a relaxed environment with a casual dress code A company-wide emphasis on Corporate Social Responsibility all colleagues receive 8 hours of paid time off for volunteering, with the option to join our organized group activities Opportunities to get involved with resource groups, guest speaker lectures, career development events, volunteering, social activities, and more Flexible work opportunities to ensure a healthy work/life balance A convenient North Austin location near the Lakeline MetroRail station with onsite amenities like a free fitness room, showers, indoor bicycle storage, jogging trails, and onsite food service We will count on you to: Effectively manage relationships with partnering departments, and client-facing leaders/colleagues, to resolve discrepancies or escalations Ensure revenue compliance to the compensation terms, corporate policies, carrier agreements, and SOX procedures Work directly with our client support team and utilize proprietary billing systems to provide timely and accurate invoices Meet individual productivity, accuracy, and timeliness metrics Collaborate on process improvement strategies as well as participate in meetings and engagement activities Remain current by understanding and following all Marsh compliance, professional, and transparency standards What you need to have: 3+ years of experience in a professional environment OR Bachelor's degree Intermediate Microsoft Office proficiency: you will use Excel, PowerPoint, and Outlook - knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial Strong communication skills: you'll collaborate with client teams who are remote, so the ability to communicate effectively is key Ability to multi-task to meet deadlines. This is essential to guarantee we're providing excellent service to our clients at their policy renewal. Attention to detail is critical to ensure we're providing accurate information Resourceful ability and aptitude to conduct research. You don't mind digging when you need more information. Ability to navigate non-routine scenarios and articulate the issue and provide guidance to bring resolution What makes you stand out: Bachelor's Degree or relevant industry experience Experience in Oracle platforms Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal LinkedIn Facebook and YouTube, or subscribe to. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-JG3