Job Description

Overview:
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
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KEY RESPONSIBILITIES:
Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel's first point of contact for revenue management support and leads weekly sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as appropriate. Utilizes tools and resources to ensure recommendations provided to sales strategy teams are based on market conditions, comp set pricing, demand, booking pace and other relevant supporting data. Monitors daily transient and group transactions for significant changes and ensures rates and restrictions are optimized in all channels through a seasonal KDATE strategy.
This role could be responsible for supporting the Director of a single or multi property set up, or within a Cluster / Market team managing designated hotels.

• Provides revenue management functional expertise to designated hotels.
• Leverages One Yield functionality to maximize room revenue and profit.
• Ensures full Revenue Management system and Revenue Management tool adoption to drive revenue & profit opportunities.
• Ensures sales strategies and rate restrictions are communicated proactively, implemented and modified in line with seasonal and market fluctuations.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Conducts any analysis required to maximize room revenue and profit.
• Analyzes reports and available information to make long term pricing recommendations with brand initiatives as a key focus.
• Develops and implements with the General Manager and Sales Strategy Team, strategies that will maintain and/or increase the hotel's RevPAR
• Critiques property performance weekly/monthly for Transient, Group & Catering segments for assigned hotels(s)
• Analyzes competitive performance through the use of market share tools and make recommendations to the Hotel.
• Prepares sales strategy meeting agenda, recommendations and supporting documentation.
• Conducts weekly Sales Strategy meetings with General Manager and key property staff to educate and evaluate pricing and inventory strategies
• Prepares, communicates and critiques weekly and monthly rooms projections.
• Responsible for accurate execution of inventory management tasks.
• Ensures that strategy recommendations/changes are implemented & executed in a timely manner.
• Ensures that all rates are loaded correctly and in a timely manner and selling through all relevant distribution channels.
• Manages the execution and communication of all transient promotions.
• Uses demand forecast and relevant data points to determine, implement and control selling strategies.
• Checks distribution channels for hotel positioning, placement, rate parity and information accuracy.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Ensures compliance and participation in company promotions and digital channels.
• Understands the working relationship between revenue management, sales, reservations and property management systems.
• Executes eChannel/on-line travel agent (OTA) strategies.
• Supports and executes activation of regional or brand promotions as required.
• Evaluates and executes special events and holiday strategies.
• Monitors and analyzes STR market share performance.
• Serves as the liaison, when necessary, between property and regional/corporate systems support.
• Develops and manages hotel level key stakeholder relationships in a proactive manner.
• Develops and utilizes productive interpersonal and communication skills.

Desired Skill & Expertise:
Associate degree in Business, Finance, Economics, or Hospitality, or equivalent professional experience.
Previous experience in Revenue Management required.
Strong analytical and critical thinking skills with the ability to interpret data and make sound decisions.
Effective communicator with strong written, verbal, and presentation skills.
Proven ability to execute strategies, manage priorities, and deliver accurate, timely results.
Collaborative team player with the ability to build relationships across hotel leadership, owners, and corporate teams.
Demonstrates professionalism, integrity, adaptability, and leadership under pressure.
Proficient in Microsoft Excel and MS Office; experience with hotel systems and related tools preferred.
Solid understanding of revenue management principles, inventory controls, forecasting, and pricing strategies.
Basic knowledge of finance, economics, sales, and marketing concepts.
Committed to continuous learning and supporting the development of peers and team members.

Skills Required