Job Description

Overview:
Be part of an iconic hospitality landmark
Ciel Dubai Marina, part of IHG Hotels & Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property. :
The Revenue Analyst is responsible for providing data and recommendations to support maximization of revenue and profit associated with rooms and total revenue across the customer segments of transient and group for designated hotels. The analyst works with data to provide strategic direction to stakeholders, turning data into recommendations. Performs regular and ad hoc analysis with an emphasis on market demand and transient pricing. Critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities. This role utilizes IHG tools, systems and resources to ensure recommendations provided to Sales Strategy Teams are based on market conditions, comp-set pricing, booking pace, demand and other relevant supporting data.

• Conducts any analysis required to maximize room revenue and profit.
• Analyzes reports and available information to make long-term pricing recommendations with brand initiatives as a key focus.
• Supports weekly and monthly hotel rooms projections.
• Supports the annual business planning process and generates annual room revenue budget.
• Works closely with the Revenue Management leader, General Manager, and Sales, to develop and implement strategies that will maintain and/or increase the hotel's RevPAR.
• Ensures full Revenue Management system and Revenue Management tool adoption to drive revenue & profit opportunities for Market / Cluster.
• Ensuring that strategy recommendations/changes are implemented & executed in a timely manner.
• Critiques property performance weekly/monthly for Transient, Group & Catering segments for assigned hotels(s).
• Analyzes competitive performance using market share tools and make recommendations to the hotel.
• Analyzes tools and reports to identify trends, future need periods and obstacles to achieving goals.
• Assists with account diagnostics process.
• Assists Group Strategy in Complex and Contract Business Evaluation.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Ensures compliance and participation in company promotions and eCommerce channels.
• Understands the working relationship between revenue management, sales, reservations and property management systems.
• Executes eChannel/on-line travel agent (OTA) strategies.
• Evaluates and supports execution of special events and holiday strategies.
• Provides hotel inventory coverage and leads Sales Strategy Meetings upon request.
• Leverages One Yield functionality to maximize room revenue and profit.
• Serves as the liaison, when necessary, between property and regional/corporate systems support.
• Develops and manages hotel level key stakeholder relationships in a proactive manner.
• Develops and utilizes productive interpersonal and communication skills.

Desired Skill & Expertise:

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or 2 years' experience in the revenue management, sales and marketing, or related professional area.
• Previous experience in the Revenue Management discipline preferred but not essential.
• Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (hotel leadership teams, owners, corporate, guests, etc.).
• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
• Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
• Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Intermediate Computer Skills - Utilizing the internet for job related search and information. Intermediate or higher mastery level of Microsoft Excel.
• Job Specific Computer Skills - Revenue Management Systems - IHG Concerto, N2Pricing and MS Office applications.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Mathematics - Using mathematics to solve problems. The ability to add, subtract, multiply, or divide quickly and correctly.
• Developing Others - Participate actively in the development and training of team members / peers to grow skill set and future pipeline talent.

Skills Required