Retail Manager

Retail Manager Supermarkets

Dubai, DU, AE, United Arab Emirates

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Job Description

Role Overview

We are hiring a proactive and hands-on Retail Manager to oversee daily operations of our supermarket. The ideal candidate will ensure high operational standards, excellent customer service, and strong team performance while driving sales and profitability.

Responsibilities

Oversee daily store operations, ensuring cleanliness, stock availability, and visual merchandising Lead, train, and motivate staff to deliver exceptional customer service Manage scheduling, staffing levels, and team performance Monitor sales performance, track KPIs, and implement strategies to meet targets Maintain stock control, handle inventory planning, and reduce shrinkage Ensure proper execution of promotions and pricing updates Handle customer complaints and resolve issues promptly Ensure compliance with health, safety, and hygiene regulations Coordinate with suppliers, logistics, and central office as needed Report regularly to management on store performance and operational needs

Requirements

Bachelors degree in Business, Retail Management, or related field (preferred) 3 - 5 years of experience in supermarket or large-format retail management Strong leadership and team management skills Excellent problem-solving and decision-making ability Knowledge of retail operations, merchandising, and inventory systems Ability to work flexible hours, including weekends and holidays * Proficient in MS Office and retail POS systems

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