Job Description

Title : Restaurant Supervisor

Location : Dubai

Salary : AED 5.3K++

Benefits : Medical Insurance + Air-fare + Other Benefits

Interview Type : In-person Interview

CVs : Resume@macgroup.me

NOTE: To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. If the relevant skills/experiences are not highlighted/included to standout from rest of the profiles then please elaborate it so that we can choose the apt candidates easily. Please ensure that your CV is customized for this particular role by highlighting the most relevant expertise required for this role as managers tend to reject generic profiles that may not look like exact match for this role. This is a "Plug and Play" role to get risk-free quick-results for a family business. Due to our limited time/resources, only shortlisted candidates can be contacted but we would always consider your profile for other suitable roles. Salary depends on candidate's skills, experience and other attributes. Hiring preference depends on candidates' expertise and other attributes which are suitable for client's customer demographics to gain better revenue/customer experience.

MAC is currently looking for a Restaurant Supervisor based in Dubai to support an elite client deliver a work class guest experience. We are looking for passionate, enthusiastic and motivated Restaurant professionals with fine-dining background to be part of our elite client.

Position Responsibilities:

• Manage standards and quality across all areas of the restaurant and front of house operation.
• Assist the management team in the development of standards of service.
• Carry out regular stock-takes.
• Effectively manage team members and takes ownership of the allocated tasks.
• Receive and act upon all guest feedback.
• Stimulate upselling and revenue generating setting targets to the team.
• Comply with all Company policies, procedures and statutory regulations, including human resources, health and safety, safe working practices, COVID-19, hygiene and cleanliness .
• Ensure that all accountable staff are adequately trained and skilled to the required level.
• You will be responsible for managing and leading your team on a day-to-day basis, whilst also ensuring the highest quality of customer service and food and drink service throughout the restaurant
• You will have fantastic communications skills and ability to adapt to different situations, opportunities and challenges
• You will train and support the team; provide service briefings and liaise between the kitchen and the floor
• You will make sure the restaurant is open and closed professionally and safely

Position Requirements:

• Solid experience in supervising an up-scale dining restaurant .
• Able to communicate effectively .
• Strong organizational and leadership skills.
• High standards of personal presentation.
• Confident, polite and energetic individuals with at least 1 year's management experience in fine-dining restaurant.
• Confidence in delivering exceptional customer service whilst leading a team
• Commitment to work with a great time both front and back of house
• Professional understanding and knowledge of all Health & Safety rules and food hygiene standards
• A passion and interest in the hospitality industry
• In return we offer a supportive environment for individuals to develop their career and ambitions in the hospitality industry. In addition we offer:
• Structured and personally tailored career development plan
• Staff discount on food and drink
• Flexible shift patterns, with 2 days off together
• Epic team parties twice a year

Good-To-Haves:

• Diploma /Degree/Vocational training in hospitality /Food & Beverage
• The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude.

Position Benefits :

• Complimenting your salary, our elite client offers annual holidays, flight tickets and health insurance.
• Client offers a 3 year residence visa along with access to a huge variety of benefits and services to support your physical and psychological well-being.
• Free Uniforms and laundry is offered .Company accommodation and transportation is available at a nominal charge if required.
• Throughout your career promotions, our client will invest in you, and you will enjoy additional support and benefits including:
• Award-winning learning and development and support to achieve qualifications.
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Excellent colleague discounts and company discounts .
• Excellent recognition schemes
• MAC as an extended HR Partner of our elite client is committed to providing the quickest possible turnaround from the date of interview to you starting with our client on day one.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of the team, so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change as per business/market requirements.

Please refrain from applying if your profile is not exact match for this role.

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than expertise or experience which are relevant to this position based on their current business/market requirements/customer demographics.*

We give interview status but not feedback for following reasons:

• We do not give interview feedback for Idiosyncratic Rater Effect and it's not feasible to fix such systematic errors behind it.

• Feedback is interviewer's truth, not candidate's.

• It's a time consuming procedure to structure a legally apt constructive feedback and to deliver it.

• Accepting critical feedback is a rare skill.

• Please note that candidates are NOT selected merely based on expertise or experience. We urge majority of the Hiring Managers who work with us to use Talent Analytics that check various factors based on their previous hires, including Nature of the job, Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business/customers. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

About MAC : MAC Group's Executive Search Consulting wing conducts necessary research to recruit for elite set of clients across the globe. MAC's Middle East consulting wing works with Royal Family Entities, MNCs and Bigger Family Groups supporting them to recruit uniquely talented candidates for Reception to CXO roles. MAC Group supports Equal Employment Opportunity but it may not be possible always to do so due to nature of business, team culture, regional issues etc. MAC Group do not discriminate deliberately on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status, unless certain positions with our clients demand it strictly for business reasons.

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Apply only if the role is 70% match to your previous job role . Due to shortage of time/resources only shortlisted candidates will be contacted - Resume@macgroup.me