Job Description

Job Title Admin

Description

We are on the lookout for a remarkable Restaurant Operations Manager to join our exceptional team at Al Hosani Group in Abu Dhabi.
Growing your career as a Full Time Restaurant Operations Manager is an awesome opportunity to develop relevant skills.
If you are strong in project management, decision-making and have the right drive for the job, then apply for the position of Restaurant Operations Manager at Al Hosani Group today!

Required Operation Manager who can help maintain and grow company's standards, we're seeking an experienced operations manager to oversee daily activities and follow up our clients demands, give all support and assist required to serve the needs of our clients. As an ideal candidate, you'll have a sharp business mind and proven success managing multiple fields toward maximum productivity. Objectives of this Role 1. Manage the culinary development activities of the food & beverage concepts. 2. Responsible for the planning, organising, directing and managing of all activities within the food preparation areas. 3. Handle synergy between operational units. 4. Overlook the daily operations and responsible for providing excellent guest relations and maintaining a high standard of service. 5. Plan and manage the Franchise operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting & exceeding financial goals. 6. Provide pre-opening support and post-opening reviews for operations units. 7. Manage costings, purchasing, and inventory expenditure. 8. Maintain constant communication with management, staff, clients, suppliers to ensure proper operations of the organization 9. Develop, implement, and maintain quality assurance protocols 10. Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal and external capacity 11. Actively pursue strategic and operational objectives 12. Ensure operational activities remain on time and within a defined budget 13. Track suppliers and clients needs 14. Be the connection point between our company and the Clients. Daily and Monthly Responsibilities Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution Manage timely data collection to update operations metrics to achieve productivity targets, eliminate errors and solve problems, and deliver excellent customer service Work closely with legal and safety departments to make sure activities remain compliant Oversee materials and inventory management Conduct budget reviews and report cost plans to upper management Operational 1. Ensures company policies and procedures are being adhered to. 2. Develop, Implement and maintain an Operations Manual clearly stating department specific policies, procedures and training requirements. 3. Develop, Implement and maintain a HACCP Manual clearly stating department specific policies, procedures and training requirements. 4. Develops and implements planning of menus and designing standard recipes to ensure consistent quality in food production. 5. Establishing standards of performance and job descriptions. 6. Ensure that all food production is carried out according to standards set out in Operations Manual. 7. Leading project follow-up. 8. Immediately addresses oral customer complaints. Follows up on written customer complaints in an effective and timely manner. Ensures the management is aware of the outcome. 9. Assist new projects with setup and organization, including establishing vendor relationships, training staff members, and opening outlet. 10. Ensures compliance with all Health & Safety and Workplace Safety and insurance legislation. 11. Maintains all department facilities. Proposes improvements to continually increase level of service, guest convenience or to provide amenities to increase revenue. Marketing & Development 1. Identifies Market needs and trends in terms of food for customers. 2. Partake in developing and implementing expansion plans for future franchise opportunities. 3. Maintain relationships with clients and investors. 4. Direct involvement in project delivery, i.e. meetings, interviews, site visits, research, drafting of findings, analysis and reports. 5. Participate in developing franchise standards for own concepts. 6. Play a key role to increase the relevance of our product offering. 7. Help to develop and nurture press contacts and external relationships. 8. Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities, e.g., product launches, promotions, advertising, celebrity chefs, DJs, and coordinate marketing activities. 9. To assist in monitoring and analysing the activities and trends of competitive restaurants, bars and other facilities. Financial & Legal 1. Provides updated department forecasting and responds as required to changing business demands. 2. Participates in the preparation of the Monthly Forecast and Annual Business Plan per business unit. 3. Ensures that adequate records are kept in order to offer statistical analysis. 4. Ensure all transactions are in best financial and legal interests of company. Human Resources 1. Develop a training system for use in the initial units and future franchise network. 2. Ensure that correct disciplinary procedures are adhered to. 3. Instrumental in the building of an efficient team of employees, by taking an active interest in their training, development, safety and welfare. 4. Develops training and development programmes that may improve personal or departmental standards. 5. Responsible for sourcing and monitoring new talent to ensure a thorough development plan. 6. Interviewing potential candidates for various positions and levels. 7. Identify culture champions to further development opportunities. 8. Ensure compliance with company policies and procedures. 9. Ensures that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by employees. Administration 1. Assist in planning and implementing programs, policies and procedures to ensure that corporate/franchise standards are met. 2. Ensure all appropriate filing is completed in regards to franchise documents, standards and franchise/corporate manuals. Job Types: Full-time, Permanent Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

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Company Benefits:
? Excellent benefits
? Advancement opportunities
? Competitive salary

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