Position: RESTAURANT MANAGER
Job Location: Dubai
Candidate MUST be in UAE
Job Type: Full time (6 days per week )
Job Responsibilities
Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
Preparing reports, including staff control, food control and sales.
Train all customer service staffs to be "the face" of the restaurant by being warm, friendly and customer focused.
Manage and supervise staff and providing them with feedback.
Hold daily pre-opening staff meeting as well as monthly staff meeting.
Conduct the necessary food quality check on daily basis to ensure consistency
Support in the training of new staff members
Coordinating the entire operation of the restaurant during scheduled shifts.
Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
Ensuring that all employees adhere to the company's uniform standards.
Organizing and supervising the shifts of all restaurant staff.
Ensure an efficient Rota management system whereby restaurants are staffed appropriately
Job Requirements
Bachelor's Degree/Equivalent.
Premium or QSR restaurant management experience of minimum 5 to 6 years, with full knowledge and understanding of restaurant operations.
UAE experience of at least 1 but preferably 2 years in similar role is an advantage.
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