International City, Dubai & Deira Clock Tower, Dubai
Role Description:
Carries the sole responsibility for all F&B outlets in the property.
Accountable for the overall strategic guidance across the Food & Beverage operations.
Plans and implements programs, policies and procedures to ensure that standards are met.
Establishes and achieves the department\xe2\x80\x99s annual financial budget forecasts, i.e. meet / maximizes the monthly revenue and GOP targets by exercising a constant control of the operational expenses.
Responsibilities:
Manages all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
Preserves excellent levels of internal and external customer service.
Designs exceptional menus, purchase goods and continuously make necessary improvements
Leads F&B team by attracting, recruiting, training and appraising talented personnel.
Establishes targets, KPI\xe2\x80\x99s, schedules, policies and procedures.
Complies with all health and safety regulations.
Provides solutions to improve problem areas and assists in implementing corrective measures
Ensures that all F&B facilities and services yield maximum profitability for the Company, as well as maximum value for money for the guest.
Plans and executes special projects to upgrade facilities and services.
Develops measures to maximize productivity of both service and production areas, and oversees implementation of said measures.
Develops and implements revenue boosting sales activities, i.e. promotions, theme nights, up selling and incentive schemes.
Initiates all Food & Beverage marketing activities, together with other relevant key departments.
Controls and approves all departmental purchase requests and store requisitions for operating material, food products and beverages.
Reviews and approves all payrolls related documents, at the end of the month prior to handing them over to Finance.
Initiates the Food & Beverage department Standards of Performance manuals and establishes the supporting training program, i.e. guest care, product knowledge, service standards, up-selling techniques, grooming standards, etc.
Ensures the timely set up of all outlets according to the service settings and in line with the opening hours of the outlets.
Ensures the availability of sufficient quantities of operating equipment.
Conducts together with the Executive Chef, two times a year an in-depth sales analysis on every menu in the operation (Menu Engineering).
Drives together with the Executive Chef all menu changes (food & beverage), their presentations, the pricing and the print work.
Initiates frequent tours of the departments\xe2\x80\x99 facilities and related area, front and back of the house, to ensure the highest possible hygiene and maintenance standards.
Initiates and approves all required live entertainment activities.
Ensures that if any outlet within the department features live entertainment, all legal documents are obtained in advance and copies are distributed to all concerned key personnel i.e. NOC, etc.
Ensures that all outlet operations adhere to the legal framework and requirements.
Establishes a logistic support back up base, through outsource services, i.e. manning, operating / sound equipment, transport, etc.
Ensures that the standards required by Law and by Management are always maintained in the areas specified above.
Promotes efficiency, confidence, courtesy and an extremely high standard of social skills.
Always displays a pleasant manner and positive attitude to promote a good company image to guests and colleagues.
Provides a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
Conducts performance analysis of every key personnel within the department as per company policy.
Builds an efficient team of employees, by taking an active interest in their training, development, safety and welfare.
Manages department controllable expenses including food cost, supplies and equipment.
Requirements and skills:
Hotel or Hospitality Bachelor\xe2\x80\x99s degree or Master\xe2\x80\x99s or its equivalent.
4 - 5 years in similar position in the F&B market within the UAE
Bar & restaurant experience required with a strong network in the Dubai nightlife scene
Business Awareness/Domain Knowledge
Problem solving and decision making with a keen attention to Detail & Quality
Effective Communication Skills in English (required) & Mandarin & Tagalog (preferred)
Terms and Conditions:
Salary up to AED 6000 - AED 7000 for the right candidate all inclusive
Staff meals during working hours
Other benefits as per the UAE Labour Law
Job Type: Full-time Salary: AED6,000.00 - AED7,000.00 per month Ability to commute/relocate:
Dubai International City: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Required)
Language:
Mandarin (Preferred)
License/Certification:
UAE Driver\'s License (Required)
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