Restaurant Hostess

Dubai, United Arab Emirates

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JOB RESPONSIBILITIES

Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
Meet all reasonable needs and requests of customers within acceptable enterprise time frames.
Identify and take all opportunities to enhance the quality of service.
Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures.
Offer assistance to colleagues when required, to ensure designated work goals are met.
Demonstrate trust, support and respect towards team members in day-to-day work activities.
Conduct communication with customers and colleagues in a polite, professional and friendly manner.
Practice high standards of personal presentation in accordance with Restaurant Grooming & Presentation Standards
Seek assistance from other team members, supervisors and managers when required.
All other responsibilities to be elaborated upon in the interview

Job Type: Full-time

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