Job Description

Job Category: Business Development
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As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Restaurant & Bars Operations Manager.
InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.
A little taste of your day-to-day:
Your role will include but not be limited to:
The Restaurant & Bars Operations Manager plays a pivotal role in delivering the signature InterContinental Food & Beverage experience by bringing to life the essence of Story, Set, and Soul. Through thoughtful curation of dining concepts and service experiences to ensure every venue reflects authentic flavours, sophistication, and genuine hospitality. Responsible for overseeing the hotel's restaurant, bars, in-room dining, and events. With an independent spirit and a passion for excellence, the Restaurant & Bars Operations Manager fosters inclusivity, connection, and indulgence while ensuring every touchpoint embodies the distinctive InterContinental philosophy.

• Oversee the day-to-day operations of all Food & Beverage outlets, ensuring flawless service delivery and brand consistency.
• Implement and uphold InterContinental service standards across the restaurant, bars, IRD, and event operations.
• Ensure venues are always guest-ready, maintaining ambiance, cleanliness, and atmosphere in line with brand expectations.
• Collaborate closely with the culinary team to deliver menus that complement the guest experience and align with the hotel's vision.
• Lead, motivate, and develop a diverse F&B team to deliver exceptional guest service.
• Manage staffing, scheduling, training, and performance evaluations across all outlets.
• Empower leaders within the department to take ownership, driving engagement and accountability.
• Oversee departmental budgets, revenue generation, and cost control initiatives to achieve financial goals.
• Identify and maximize upselling and cross-selling opportunities to drive profitability.
• Collaborate with Sales and Events teams to plan and execute high-end conferences, social events, and special promotions.
• Champion the delivery of authentic, memorable, and locally inspired dining experiences that embody InterContinental's Story, Set, and Soul.
• Engage with guests to anticipate needs, resolve issues promptly, and personalize experiences that exceed expectations.
• Continuously innovate service offerings to maintain a competitive edge and reinforce the hotel's reputation for excellence.

Why you will love this job:

• Work in a dynamic, fast-paced environment where every day brings new challenges and opportunities.
• Develop leadership and operational expertise within a globally recognized luxury brand.
• Collaborate with passionate hospitality professionals who value creativity, excellence, and teamwork.
• Enjoy benefits including staff discounts, growth opportunities, and an inspiring, inclusive workplace culture.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• Degree or diploma in Hotel or Hospitality Management.
• Minimum 5 years' experience in Food & Beverage operations, including leadership roles in luxury or lifestyle hotels.
• International exposure with a background in ingredient-driven dining concepts and experiential service design.
• Strong commercial acumen with a proven ability to drive revenue and maintain operational efficiency.

What you can expect from us:
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts, and some of the best training in the industry.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Skills Required