Job Description

Section II: ROLE PURPOSE

Responsible for managing the life cycle of the Residential Broadband (Fixed 5G, Fiber and DSL) product line through collaborating with cross-functional teams such IT, sales, and customer support to develop and launch new products and features. With the purpose of ensuring product performance levels contribute to the desirable growth of the company

Section III: KEY RESPONSIBILITIES/ACCOUNTABILITIES

Core Responsibilities Product Assist in developing and executing the Fiber Broadband product strategy, including product roadmap, pricing, and positioning Conduct market research to identify customer needs, competitive trends, and market opportunities Manage the product life cycle, including product launch, ongoing support, and end-of-life decisions Ensure that the product line complies with regulatory requirements and industry standards

Operations Collaborate with technology, networks, sales, marketing and customer care teams to develop and launch new products and features Work closely with customers and partners to gather feedback and incorporate it into the product development process Provide product training and support to sales, marketing, and customer support teams

Communication Coordinating with Marcom team for Promotion and advertising purposes Aligning with the different marketing teams to develop product collateral, including sales presentations, datasheets, and website content

Product Performance Monitor customer experience and satisfaction levels Monitor and Prepare daily/weekly/monthly reports analysis and present with proper action plan to improve product performance KEY RESPONSIBILITIES/ACCOUNTABILITIES Product Assist in developing and executing the Fiber Broadband product strategy, including product roadmap, pricing, and positioning Conduct market research to identify customer needs, competitive trends, and market opportunities Manage the product life cycle, including product launch, ongoing support, and end-of-life decisions Ensure that the product line complies with regulatory requirements and industry standards

Operations Collaborate with technology, networks, sales, marketing and customer care teams to develop and launch new products and features Work closely with customers and partners to gather feedback and incorporate it into the product development process Provide product training and support to sales, marketing, and customer support teams

Communication Coordinating with Marcom team for Promotion and advertising purposes Aligning with the different marketing teams to develop product collateral, including sales presentations, datasheets, and website content

Product Performance Monitor customer experience and satisfaction levels Monitor and Prepare daily/weekly/monthly reports analysis and present with proper action plan to improve product performance

Section II: ROLE PURPOSE

Responsible for managing the life cycle of the Residential Broadband (Fixed 5G, Fiber and DSL) product line through collaborating with cross-functional teams such IT, sales, and customer support to develop and launch new products and features. With the purpose of ensuring product performance levels contribute to the desirable growth of the company

Section III: KEY RESPONSIBILITIES/ACCOUNTABILITIES

Core Responsibilities Product Assist in developing and executing the Fiber Broadband product strategy, including product roadmap, pricing, and positioning Conduct market research to identify customer needs, competitive trends, and market opportunities Manage the product life cycle, including product launch, ongoing support, and end-of-life decisions Ensure that the product line complies with regulatory requirements and industry standards

Operations Collaborate with technology, networks, sales, marketing and customer care teams to develop and launch new products and features Work closely with customers and partners to gather feedback and incorporate it into the product development process Provide product training and support to sales, marketing, and customer support teams

Communication Coordinating with Marcom team for Promotion and advertising purposes Aligning with the different marketing teams to develop product collateral, including sales presentations, datasheets, and website content

Product Performance Monitor customer experience and satisfaction levels Monitor and Prepare daily/weekly/monthly reports analysis and present with proper action plan to improve product performance Schedule: Shift: Travel: