A Reservations Agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services.
Other responsibilities includes but not limited to:
Taking inquiries from customers
Searching for hotel availability
Searching for flights or other travel arrangements
Creating travel itineraries
Using computer systems to make reservations
Customer service
Understanding of sales techniques
Qualifications:
Prior experience as Reservations Agent is not mandatory but is a plus
Computer literate
UAE experience is a plus but not required
Willing to work in Dubai
Job Types: Full-time, Permanent
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