Reservation Agent Mà¶venpick Grand Al Bustan Dubai
Dubai, United Arab Emirates
Job Description
Description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Reservations Agent
The position is responsible in managing customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to company policy and procedures, with a focus on revenue maximization and quality.
What\'s in it for you:
Your experience and skills include:
Your team and working environment:
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Reservations Agent
The position is responsible in managing customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to company policy and procedures, with a focus on revenue maximization and quality.
What\'s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Handles all reservation correspondence and inquiries quickly, efficiently and accurately
- Be flexible in sales technique through offering the right product to the right customer at the right time
- Ensures that all reservation details are accurately entered into the computer in a timely manner
- Ensures that contract rates and allotments in the computer are up-to-date and current
- Monitors and controls the hotel overbooking status ensuring it remains within the predetermined levels
- Maximises the room revenue of the hotel by up selling all hotel products and services
- Ensures all departmental reports are produced accurately and punctually and distributed to the relevant departments
Your experience and skills include:
- Bachelor\'s degree in Hotel Management or equivalent combination of education.
- Minimum 2 years of experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, PowerPoint and relevant systems
Your team and working environment:
- Dynamic working environment
- Defined career development path
- Friendly and supportive team.
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Job Detail
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Job IdJD1615162
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned