Research Specialist, Dubai, Uae
Dubai, United Arab Emirates
Job Description
Company Description
International SOS is the world\xe2\x80\x99s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO\xe2\x80\x99s and governments around the world.
The Research Specialist, working under direction from the MCR (Medical Capability Reports) Delivery Manager and Medical Director, will be responsible for coordinating the delivery of MCRs by gathering medical, facility and logistics information from various resources and engaging both internal and external stakeholders in the preparation of the MCRs. Key Responsibilities:
International SOS is the world\xe2\x80\x99s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO\xe2\x80\x99s and governments around the world.
The Research Specialist, working under direction from the MCR (Medical Capability Reports) Delivery Manager and Medical Director, will be responsible for coordinating the delivery of MCRs by gathering medical, facility and logistics information from various resources and engaging both internal and external stakeholders in the preparation of the MCRs. Key Responsibilities:
- Prepare medical capability reports, following set procedures, working to set Key Performance Indicators
- Ensuring reports have been carefully reviewed and copy edited
- Develop and maintain detailed knowledge of the MCR requirements and the data set that needs to be populated
- Develop knowledge of and leverage from internal systems (e.g. SPIN) to gather clinical and travel data
- Perform desktop research and contact network providers/medical facilities to obtain outstanding clinical information
- Engage internal stakeholders as needed to provide additional information on cities, airfields, facilities and public health, and seek MCR approval confirmation
- Drive company-wide data quality initiative through maintaining internal systems with updated data gathered through the MCR process
Qualifications
Required Skills and Knowledge
Additional Information
To support your application please upload the following documents when submitting your application:
Required Skills and Knowledge
- Internet and database research and investigative skills
- Information Technology literacy
- Excellent client-facing communication skills
- Excellent standard of written and spoken English, including good spelling and grammar
- Competency in another language is preferred
- Attention to detail and ability to focus on texts that may be lengthy
- Working to set procedures under set deadlines
- Multiple stakeholder engagement
- Cultural sensitivity and awareness. Ability to work in a multi-lingual, multi-cultural environment where collaboration is the norm.
- Planning and Organising
- Delivering Results and Meeting Client Expectations
- Applying Expertise and Technology
- Presenting and Communicating Information
- Working with People
- Certification preferred
- Bachelor\xe2\x80\x99s degree preferred
- Minimum of 2 years in a related field in data gathering, copy editing, medical information or network
- Previous experience in International SOS Global Assistance Network useful
Additional Information
To support your application please upload the following documents when submitting your application:
- Fully updated CV
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Job Detail
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Job IdJD1599159
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned