Job Description

Relocate to Malta Dynamics 365 for Customer Engagement Solution Architect (Consulting/Big 4)

About the Client Our Client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview Our Client is looking for a Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentoring junior and offshore staff.

This role is therefore kingpin to our clients' customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.

Job Type: Full Time Full VISA and Relocation Support is Included

Requirements

In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on various earlier versions of Dynamics CRM like, 2016, 2015, 2013, 2011, CRM 4.0 etc.

Strong implementation experience with Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI, RPA etc.), including appropriate Architect level certification.

Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning and Go-Live support

Exposure in Cloud Storage Services (Azure SQL, Blob storage etc.)

Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc.

Experience working with offshore development teams

Experience of Agile Methodology

Certification in TOGAF or Zachman Framework would be beneficial

Knowledge of other Marketing products are desirable - Click Dimension or Adobe Marketing Cloud, D365 for Marketing etc.

Graduate from a recognized University with majors in computational (Computer Science, Information Technology etc.) discipline

Minimum of 15+ yrs of proven experience in implementing End-To-End Large scale solutions involving Dynamics CE(CRM)

Should have architected, designed and implemented atleast 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform; Strong understanding of industry domains like Banking, Finance, Healthcare, Insurance, Telecom, Manufacturing etc.

Ability to architect solutions that involve multi-region implementations

Strong technical leadership for engagements and ability to present to the C-Suite stakeholders.

Ability to architect and design Digital Transformation programs involving multiple technologies

Strong pre-sales experience/expertise with thought leadership on Solution offerings

Excellent presentation and demonstration skills, ability to influence and ease decision making for Senior Technical Executives of clients (CTO, Digital Transformation Officers etc.)

Ability to handle distributed large teams and deliver quality solutions

Responsibilities

The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions

Be a champion/SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology

Possess strong understanding of Dynamics 365 & power platform stack and stay relevant with new features

Lead technical forums and communities to share knowledge with wider group

Design and development of domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving the company a competitive advantage

Identify skilling opportunities and define training needs within the team; Coach other team members and help in reducing skills gaps

Identify opportunities and work for industry specific Solution Offerings that will be market differentiator for the company

Meet and exceed customer expectations on business knowledge, skills and behaviour.

Identify business/project risk and mitigate or communicate as necessary.

Ensure progress updates are communicated to relevant parties both formally and informally.

Identify practice development activities and help in defining how these will be delivered.

Carry out additional duties as may occur from time to time as instructed and agreed by Directors.

In all activities, ensure timely completion of internal processes and mandatory training.

Represent the company in a professional and positive manner at all times.

Benefits

Microsoft Business Solutions Overview

Our clients focus is your long-term future and is every bit as important to them as it is to you. That's why their aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, mobility opportunities or corporate responsibility volunteering activities - you'll gain a wealth of experiences on which to build a rewarding career.

They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients and their communities.

This sets out all the different ways you'll be rewarded at their company. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.

For this exciting opportunity our client has put together a great package that combines a competitive salary with a bundle of extras, including business travel allowances and medical insurance for you and your family.

We are looking forward to hearing from you!

Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.