Job Description

Relationship Officer / Client Coordinator

Department : Operations

Company:

Flying Colour Business Setup Services LLC

Location:

Dubai (Media City)

Website:

https://www.flyingcolour.net/

Job Type:

Full-time

Working Days:

6 days/week (Monday to Saturday)

Working Hours

Monday to Friday:

9:00 AM - 6:30 PM (GST)

Saturday:

9:00 AM - 4:00 PM (GST)

Job Summary

We are looking for a Relationship Officer / Client Coordinator with strong customer service and operations experience to manage client coordination for company formation and related services. The role involves handling both local and international clients, ensuring timely follow-ups, accurate CRM updates, and smooth coordination with internal teams.

Key Requirements

4+ years of experience

in customer care / client servicing

Minimum 1 year UAE experience

is mandatory Strong exposure to

operations

Familiar with

CRM tools

and comfortable with daily updates and tracking Strong communication skills (calls, email, WhatsApp) Interested in

research-based learning

and willing to learn new things daily Ability to manage deadlines and handle multiple tasks efficiently

Key Responsibilities

Handle

local and global clients

for company formation and related services Act as the

first point of contact

and ensure a professional client experience Answer client calls/emails and resolve queries

within assigned timelines

Ensure

daily follow-ups

via email/calls/WhatsApp for ongoing cases Update all follow-ups and status in the

CRM/software without fail

Take immediate action on

new order forms

received from Sales / ECS / CP team as per timelines Manage a portfolio of

70-80 clients

Understand client requirements and provide

research-based advisory

for formation across different zones

Salary & Benefits

Salary:

AED 4,000 + Incentives

Benefits:

Employment visa, health insurance, annual leaves, flight tickets, etc.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month