Relationship Officer
Abu Dhabi, United Arab Emirates
Job Description
1.Relationship Management
Action customer requests, respond to customers\xe2\x80\x99 needs, complete sales and service activities and ensure complaints are resolved in order to build long-term customer relationships and support revenue generation2.Policies, Processes, Systems and Procedures
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders3.Self-Management
Manage self in line with the Bank\xe2\x80\x99s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance4.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank\xe2\x80\x99s required levels of service in all internal and external customer interactionsSkillsMinimum Experience
At least 3 years of experience in Banking
Minimum Qualifications
Bachelor\xe2\x80\x99s Degree in Business Administration
Knowledge and Skills
Problem solving skills
Action customer requests, respond to customers\xe2\x80\x99 needs, complete sales and service activities and ensure complaints are resolved in order to build long-term customer relationships and support revenue generation2.Policies, Processes, Systems and Procedures
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders3.Self-Management
Manage self in line with the Bank\xe2\x80\x99s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance4.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank\xe2\x80\x99s required levels of service in all internal and external customer interactionsSkillsMinimum Experience
At least 3 years of experience in Banking
Minimum Qualifications
Bachelor\xe2\x80\x99s Degree in Business Administration
Knowledge and Skills
Problem solving skills
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Job Detail
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Job IdJD1656281
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned