A Relationship Manager creates and preserves strong relationships with clients, partners, or members of their team. Should have a good understanding of the company's products and services. They must also have a great communication skill in order to know how they can best help clients with their needs and strengthen the relationship between the organization and the customers.
Through direct and indirect means, relationship managers help firms improve relationships with clients and partners.
Relationship management has two areas of focus: clients and business partners.
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