Job Description

Relationship Manager - Business Banking Sales - First Abu Dhabi Bank - UAE
Position Overview
The Relationship Manager - Business Banking Sales role is designed to drive revenue growth by acquiring new-to-bank clients and expanding relationships with existing business banking customers. The role focuses on achieving sales targets, increasing market penetration, and delivering a superior client onboarding experience while ensuring full compliance with FAB policies, KYC, and regulatory standards.
Job Details
Country: UAE
City: As per business requirement
Industry: Banking
Function: Business Banking Sales and Relationship Management
Salary: AED 8000-15000 per month (market estimated, based on experience and performance)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Meet and exceed monthly and annual sales and revenue targets as per the approved business plan
Drive new-to-bank customer acquisition while strengthening relationships with existing clients
Identify and execute cross-selling opportunities to increase revenue per customer
Conduct proper customer analysis and submit complete and accurate case information after field visits
Maintain daily sales performance reports for review by team leaders and management
Ensure a smooth and compliant client onboarding experience
Present products transparently to avoid mis-selling and build long-term customer trust
Resolve customer issues efficiently and escalate when required
Customer Focus
Deliver excellent customer service with a strong client-first mindset
Build long-term relationships by understanding customer needs and offering suitable banking solutions
Ensure timely turnaround of customer requests and effective complaint resolution
Learning and Development
Participate actively in assigned learning, development, and training programs
Stay updated on competitor offerings and market trends
Continuously improve selling, negotiation, and relationship management capabilities
Internal Processes and Compliance
Ensure strict adherence to FAB sales, compliance, and risk control policies
Comply fully with KYC, AML, fraud control, and client onboarding requirements
Support governance and control measures to minimize operational and credit risks
Maintain strong audit outcomes through compliance with internal procedures
Coordinate with internal stakeholders to support case processing and deal execution
Skills and Competencies
Strong relationship management and customer engagement skills
Good knowledge of business banking products and lending solutions
Excellent negotiation, persuasion, and communication abilities
Proactive, target-driven, and self-motivated approach
Ability to work effectively in a multicultural environment
Proficiency in MS Excel, Word, and PowerPoint
Effective communication skills across in-person, telephone, and email channels
Qualifications and Experience
Business loans experience is mandatory
University degree required; MBA, PGDM, or sales-related certification preferred
3 to 5 years of experience in banking or the financial services industry
About the Company
First Abu Dhabi Bank is the UAE's largest bank and one of the region's most trusted financial institutions. FAB offers a dynamic work environment, strong governance, and a customer-focused culture, providing professionals with opportunities for career growth, performance-based rewards, and long-term success in business banking.
Job Title Relationship Manager - Business Banking Sales - First Abu Dhabi Bank - UAE
Relationship Manager - Business Banking Sales - First Abu Dhabi Bank - UAE
Position Overview
The Relationship Manager - Business Banking Sales role is designed to drive revenue growth by acquiring new-to-bank clients and expanding relationships with existing business banking customers. The role focuses on achieving sales targets, increasing market penetration, and delivering a superior client onboarding experience while ensuring full compliance with FAB policies, KYC, and regulatory standards.
Job Details
Country: UAE
City: As per business requirement
Industry: Banking
Function: Business Banking Sales and Relationship Management
Salary: AED 8000-15000 per month (market estimated, based on experience and performance)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Meet and exceed monthly and annual sales and revenue targets as per the approved business plan
Drive new-to-bank customer acquisition while strengthening relationships with existing clients
Identify and execute cross-selling opportunities to increase revenue per customer
Conduct proper customer analysis and submit complete and accurate case information after field visits
Maintain daily sales performance reports for review by team leaders and management
Ensure a smooth and compliant client onboarding experience
Present products transparently to avoid mis-selling and build long-term customer trust
Resolve customer issues efficiently and escalate when required
Customer Focus
Deliver excellent customer service with a strong client-first mindset
Build long-term relationships by understanding customer needs and offering suitable banking solutions
Ensure timely turnaround of customer requests and effective complaint resolution
Learning and Development
Participate actively in assigned learning, development, and training programs
Stay updated on competitor offerings and market trends
Continuously improve selling, negotiation, and relationship management capabilities
Internal Processes and Compliance
Ensure strict adherence to FAB sales, compliance, and risk control policies
Comply fully with KYC, AML, fraud control, and client onboarding requirements
Support governance and control measures to minimize operational and credit risks
Maintain strong audit outcomes through compliance with internal procedures
Coordinate with internal stakeholders to support case processing and deal execution
Skills and Competencies
Strong relationship management and customer engagement skills
Good knowledge of business banking products and lending solutions
Excellent negotiation, persuasion, and communication abilities
Proactive, target-driven, and self-motivated approach
Ability to work effectively in a multicultural environment
Proficiency in MS Excel, Word, and PowerPoint
Effective communication skills across in-person, telephone, and email channels
Qualifications and Experience
Business loans experience is mandatory
University degree required; MBA, PGDM, or sales-related certification preferred
3 to 5 years of experience in banking or the financial services industry
About the Company
First Abu Dhabi Bank is the UAE's largest bank and one of the region's most trusted financial institutions. FAB offers a dynamic work environment, strong governance, and a customer-focused culture, providing professionals with opportunities for career growth, performance-based rewards, and long-term success in business banking.
Post Details
Job Start Date
Salary from 8000.00
Salary to 15000.00
Number of Vacancies 1
Location -
Location City Abu Dhabi
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required