Job Description

Job Title Customer Service Officer

Description

We are on the lookout for a motivated Registered Nurse.Nursing Services.Medcare Medical Center - Khawaneej to join our all-star team at Malabar Institute of Medical Sciences in Dubai.
Growing your career as a Full Time Registered Nurse.Nursing Services.Medcare Medical Center - Khawaneej is an awesome opportunity to develop relevant skills.
If you are strong in adaptability, persuasion and have the right drive for the job, then apply for the position of Registered Nurse.Nursing Services.Medcare Medical Center - Khawaneej at Malabar Institute of Medical Sciences today!

OPD:

Obtains and documents a patient assessment which incorporates all available data/information.
Utilizes techniques of observation, interview, measurement and physical examination in making an assessment.
Assesses family adaptation, coping skills and the need for crisis or other intervention.
Updates the nursing care plan continually as patient status demands.
Commences discharge planning as soon as it is feasible in co-operation with patient and significant others.
Delivers care using the nursing process, setting priorities in the delivery of care.
Delegates and supervise nursing care delivered by junior Staff Nurses.
Co-ordinates care delivered by other health professionals.
Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the adult or elderly patient's and family's diversity, preserving their autonomy, dignity and rights and is culturally competent.
Reports patient condition to appropriate personnel during each shift
Provide family-centered care by communicating with the family regarding the changing health care needs of their family member
Communicates evaluation and subsequent plan to patient/significant others and healthcare team
Support in implementing and managing the budget as per the plan
Support in planning activities based on the budget
Inform Nurse Manager/Head Nurse of malfunctioning equipment and utilize resources effectively and efficiently
Maintains confidentiality of patients' information
Adheres to the safety protocols of the hospital and ensures safety of the patients.
Guides and supervises the work of nurse associate.
Delegates tasks to the nurse associate and other health care assistants rationally.
Works collaboratively and support efforts of team members
Handles medico legal cases according to the organization's protocols.
Follows strict infection control protocols and takes responsibility in ensuring quality control related to quality monitors
Provides end of life care according to the culture of people
Demonstrates exceptional customer service and interact effectively with physicians, patients, visitors, staff and the broader health care community
To maintain current trends in nursing practice and management through formal education and self-development efforts
To possess clear understanding and commitment to the philosophy of Aster DM Health care
Enhance own professional growth by updating theoretical knowledge and practical skill through self learning and participating in training programs
Be compliant with licensing requirements
Participate in quality assurance and other research initiatives
Participate in unit meetings and contribute in achieving objective of the clinic
Assist in development and /or implementation of unit based policies and procedures related to patient care
Participate in programs for quality improvement in nursing practices
Participate in staff education and staff meeting
Participate in other activities of the medical centres/ hospitals
Consistently demonstrating willingness, dedication and commitment
Promptly taking ownership and responsibility of all assigned tasks.

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: "We'll treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.

For more details please visit our website https://www.asterdmhealthcare.com/

Medcare Hospitals and Medical Centres (Medcare), the premium healthcare division of Aster DM Healthcare, is one of the pioneering healthcare providers in the region.

With a focus on delivering a patient-centric journey as well as encouraging clinical excellence and state-of-the-art care, Medcare operates three multi-specialty hospitals including Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah and Medcare Women and Children Hospital in Dubai and one specialty hospital Medcare Orthopaedics & Spine Hospital. In addition, it has three specialty centres and 12 multi-specialty centres in key locations across Dubai and Sharjah.

With a team of 350+ qualified healthcare professionals, Medcare promotes and supports the highest standards in preventive, curative and rehabilitative healthcare.

Company Benefits:
? Excellent benefits
? Advancement opportunities
? Attractive package

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck!

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty: