Company: Oliver Wyman

Description:

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit .

We are looking for a Regional Office and Facilities Manager to manage and oversee all facilities management and office services in our Dubai, Abu Dhabi, Bahrain, South Africa & India office locations.

The Opportunity

As Regional Office and Facilities Manager you will be responsible for managing and overseeing all facilities management and office services in our Dubai, Abu Dhabi, Bahrain, South Africa & India office locations.

Key Responsibilities of the role include:

Overseeing the Office Services functions in Dubai, Abu Dhabi, Bahrain, South Africa and India

Implementing new processes and policies, supporting local OS team members and handling all various kinds of OS-related requests, ensuring coverage across offices is maintained, approve and track attendance, conduct team meetings.

Supporting the Regional Head of Office Services with recruiting, training of staff, feedback and delivery of performance reviews & development.

Developing key relationships with local Office and Market Leaders

Working with local & Regional MMC teams and sister companies to ensure requirements are met and efficient support to OW is provided

Contributing to and/or managing local or regional projects \xe2\x80\x93 OS/RE related, as well as with an OW wide scope

Liaising with the Regional Head and other Office Services Managers to ensure global strategy, policies and processes are adhered to and executed

The delivery and provision of high-quality day-to-day operations of the office, providing a safe, clean and secure working environment at all times. Assisting in the development and maintenance of efficient and effective office systems

Ownership of office configuration and day-to-day operation of all departments

Working effectively with all departments and staff members to resolve issues, handle requests, queries and complaints, escalating to the Regional Head as required

Management of facilities, security, equipment maintenance and cleaning within given local operating budgets

Effective liaising with local building management, contractors, and regulatory agencies

Overseeing business travel program (BCD) and corporate American Express program

Facilities and RE budget tracking management

Overseeing Health & Safety and Fire Safety processes and procedures adhering to all statutory compliances and MMC guidelines

Supporting the Regional Head in the mobilization, delivery and coordination of building projects, renovations or refurbishments, and moves

Regional Hub Marsh Insurance relationship \xe2\x80\x93 ensuring insurance policies are maintained. Escalation point for project related insurance.

Collaborating and aligning best practices with Office managers in IMEA Region \xe2\x80\x93 supporting each other and provided necessary coverage to IMEA OS Manager when needed

What we\xe2\x80\x99d love to see from you -

You\xe2\x80\x99ll have 5+ years\xe2\x80\x99 experience working in an Office Management/Facilities role

International / remote Office and Facilities Management experience is essential as this role manages offices across our IMEA region

4+ years\xe2\x80\x99 experience in supervising an office services team, including a Reception team

Strong vendor budget management experience is preferred

Fluency in English (verbal and written) is essential

Advanced knowledge of Microsoft Outlook, Word and Excel, plus working knowledge of PowerPoint, would be advantageous

Experience in management consultancy or similar fast-paced industry would be an advantage, but is not essential

Additionally, you\xe2\x80\x99ll\xe2\x80\xa6

• Have excellent verbal and written communication skills and able to deal with people at all levels across a multicultural environment

• Be an experienced people supervisor capable of training, coaching and motivating talent

• Possess problem solving skills \xe2\x80\x93 you\xe2\x80\x99ll be able to work with other teams and staff members effectively to reach a viable solution and goal

• Be a elf-starter, strong initiative, confidence and ability to work with little guidance, whilst also being an effective team player

• Demonstrate strong Customer Service orientation

• Possess the ability to juggle several tasks at once, to prioritize and manage your own time

• Be creative, methodical and have excellent attention to detail

• Show a flexible can-do attitude, hard-working, cost conscious and results driven

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We\xe2\x80\x99re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other\xe2\x80\x99s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people\xe2\x80\x99s personal decisions, and believe that one\'s workload must be sustainable. We seek balance for ourselves and our colleagues.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers and we encourage applications from neuro-diverse candidates

Marsh McLennan