Regional Associate
Dubai, United Arab Emirates
Job Description
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The overview of the role: Laundryheap is a fast-growing tech start-up revolutionizing the laundry and dry cleaning industry. We pick up, clean & deliver within 24 hours, with the service currently being available in 11 markets around the globe. After a successful start, we are now ready to grow our young and dynamic team even further and continue our international expansion. We are currently looking for a Regional Associate in our Growth & Expansion division to join our fast-growing team at our office in Dubai. THE ROLE: Reporting into the UAE - Regional Lead, the Regional Associate will be responsible for the organization and performance of our Partner base. Your role will include, but is not limited to:
- Complete on-site audits weekly at each of our Partner dry cleaning facilities, ensuring these site visits/audits optimize Laundryheap operational processes with the Partner facility\'s internal team.
- Ensure all audits are documented with both written and photographic documentation and presentable to the Account management team.
- Coordinate with the Account management team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
- Coordinate with the Account management team to ensure all open cases are resolved during site visits/audits.
- Remain up to date with dry cleaning quality standards & processes to spot areas for improvement.
- Work with Laundryheap internal teams, particularly the Fleet team, on a series of different projects as required, to improve the overall operations at facilities.
- Keeping up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
- Excellent communication and relationship-building skills.
- Must be organized and a self-starter.
- Previous experience in a similar role, preferably for a start-up.
- Hindi/ Urdu Language skills preferred.
- Ambitious & entrepreneurial.
- Hungry for progression & process-driven.
- A keen eye for detail.
- Should be comfortable multitasking in a high-energy environment.
- Needs to be able to adapt to highly dynamic situations
- Must be willing to travel across Dubai & Abu Dhabi for a min of 4 out of 5 days.
- Must have a driving license.
- Experience in working in different markets internationally, with strong cultural awareness.
- 2+ years of experience in a high-growth start-up environment.
- Experience working in a busy dry cleaning/laundry business.
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Job Detail
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Job IdJD1523339
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned