Role Responsibilities

• The RAM is responsible for working with the GAM to deliver the SCB network to our clients.
• The RAM is accountable for revenues, profitability and risk acceptance (AML, CDD and Credit) of the client entities / buying centres they cover.
• The RAM is responsible for Account Plans of the client entities they cover, establishing and maintaining an end to end understanding of the client entities and client needs and steering the client relationship.
• The RAM facilitates collaborative working across the Bank by working closely with the GAM, Industry and product partners to provide holistic and well-designed solutions to the client
• The RAM should champion Brand, Culture & Conduct

Purpose:

• Lead the profitable origination and client relationship management for a portfolio of International Corporate Clients by delivering the SCB network including setting completing account plans for entities covered.
• Develop and maintain a deep understanding of clients\xe2\x80\x99 business needs, footprint, buying centers and decision making process.
• Partner with the broader coverage team of RMs, industry and product specialists to deliver
• Holistic and well-designed solutions across our full range of products to clients
• Overall client profitability, in particular the cross-sell commitments made as part of the Account Planning and deal approval processes
• Active engagement with senior executives within clients entities.
• Maintain a strong working relationship with Risk, Legal and Compliance and other key stakeholders

Strategy

• Work with the GAM on the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process
• Accountability for delivering financial performance objectives (revenues, costs, RoRWA, etc)
• Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.

Business

• Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (eg Network etc). Selectively developing new relationships where required.
• Engage key decision makers in clients\xe2\x80\x99 regional and local buying centres to improve the quality of dialogue. Anticipate clients\xe2\x80\x99 needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio.
• Professionally represent Standard Chartered within region and internationally.
• Bring strategic thought and vision as to how the corporate landscape regionally is changing and where areas of growth lie relevant to the client portfolio.
• Ensure that industry and product knowledge is continually developed.
• Stay abreast and anticipate the developments of the Industries in which our clients operate

Processes

• Proactively manage the designated client portfolio to ensure:
• Close ties exist with key stakeholders e.g. Financial Markets, Transaction Banking, Corporate Finance Risk, Country CEOs, Service Delivery, etc.
• Risks are appropriately identified and managed.
• The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
• Key regulatory risks and concerns are raised into the governance framework throughout the IC team
• All sales disciplines are adhered in accordance with CIB standards ie Account Planning, Call Reports, Deal Pipeline Management, static data management as applicable for the role.
• Develop opportunities through attendance at key Industry events as necessary.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Role models effective change behaviour by being flexible and adaptive while maintaining focus.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports. Provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Provide feedback into performance of broader coverage team on the clients covered, including GAMs, FAMs, industry and product partners.

Risk Management

• Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified.
• Ensure that key regulatory risks and concerns are raised into the governance framework throughout the Corporate teams
• Embed the Group\xe2\x80\x99s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder\xe2\x80\x99s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate

Governance

• Responsible for assessing the effectiveness of the Group\xe2\x80\x99s arrangements to deliver effective governance, oversight and controls in the portfolio and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering \xe2\x80\x98effective governance\xe2\x80\x99; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Drive to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal:

• Engage with product partners within the country & region to ensure breadth and depth of client coverage and deepening.
• Engage with Relationship Managers on relevant client account management activities
• Consult with stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Designated point of contact with IC clients, acting as a trusted advisor/value added partner to clients
• Peers in the Corporate Banking sector

Our Ideal Candidate

Qualifications

• Bachelor degree in Banking or Finance preferred.
• Ideally 7+ years experience in banking or other relevant environment
• Risk & AML certified as stipulated by Bank policy
• Languages: English and/or local language skills as relevant to country requirements

Role Specific Competencies

• Banking, Product, Risk management and Systems Knowledge
• Network understanding
• Effective client engagement skills
• Service & process Management
• Team & Collaboration Skills
• Personal Effectiveness

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Standard Chartered