is responsible for towing or recovering vehicles that are either damaged, stranded, or involved in accidents. The role typically involves driving specialized vehicles to transport broken-down or impounded cars to designated repair shops, storage facilities, or other locations:
Key Responsibilities:
Operate recovery vehicles, such as flatbeds, wreckers, or tow trucks, to safely retrieve broken-down, accident-damaged, or abandoned vehicles.
Ensure that vehicles are securely loaded, transported, and unloaded without causing further damage.
Respond to emergency recovery calls, especially during non-business hours, weekends, or holidays.
Provide excellent customer service when dealing with clients, including towing services for individuals and businesses.
Communicate clearly and professionally with customers, ensuring their needs are met.
Assist stranded motorists by providing information about recovery processes and insurance claims.
Perform basic checks on vehicles to ensure they are properly secured on the recovery vehicle.
Inspect vehicles for damage before, during, and after the recovery process.
Report any damages or issues related to vehicle recovery to the appropriate authorities or clients.
Plan efficient routes to recover vehicles, considering traffic conditions and other factors to minimize delays.
Ensure that all necessary paperwork (e.g., vehicle release forms, tow orders) is completed accurately and timely.
Regularly inspect and maintain recovery vehicles to ensure they are in safe and working condition.
Report any mechanical issues or maintenance needs to the supervisor or maintenance team.
Maintain records of vehicle recoveries, including locations, times, and any damages incurred during transport.
Ensure that all recovery transactions are documented in compliance with company policies and regulations.
Follow all safety regulations and industry standards for towing and recovery operations.
Ensure that all recovery activities are performed in a safe and secure manner to protect the driver, vehicle, and surrounding environment.
Skills and Qualifications:
Valid Driver's License with a clean driving record.
Experience operating recovery vehicles or tow trucks.
Strong knowledge of vehicle recovery techniques and towing equipment.
Good Physical Condition for lifting, securing vehicles, and working outdoors in various weather conditions.
Ability to drive long hours and respond to emergency calls at short notice.
Excellent Communication Skills for customer interaction and coordination with dispatch.
Basic knowledge of vehicle mechanics is helpful for assessing damage and ensuring safe transportation.
Working Conditions:
Recovery Drivers may be required to work irregular hours, including nights, weekends, and holidays, depending on the demands of the job.
The role may involve working in all weather conditions and driving in heavy traffic or hazardous situations.
Physical Requirements:
Ability to lift and move heavy objects (such as vehicle parts or tools).
Ability to work in varying physical conditions, including bending, lifting, and standing for extended periods.
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
Application Question(s):
Are you available to join on immediate basis?
Do you have active driving license?
How many years of experience you have?
For this role English communication is must, do you speak and understand English Language?
* What's your Visa Status?
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