Job Description

Department: Real Estate

Reports To: Finance Manager / CEO

Location: Al Rigga, Dubai

Employment Type: Full-Time

Job Summary:

The Customer Service Receptionist & Personal Assistant will serve as the first point of contact for tenants and clients, ensuring excellent customer service and efficient administrative support. This role involves managing front-desk operations, supporting tenancy procedures including Ejari registration and renewal, coordinating with the accounts team for rent collection, and assisting in day-to-day tasks as per the company's SOP.

Roles and Responsibilities.

Greet and assist visitors, clients, and tenants in a friendly and professional manner. Answer phone calls, emails, and WhatsApp inquiries; redirect to concerned departments when required. Maintain the front desk area, ensuring it is clean, organized, and welcoming. Handle property inquiries, provide basic information about available units, and schedule property viewings. Coordinate with the sales and leasing team to update availability, appointments, and client follow-ups. Maintain records such as tenant details, client registration, daily walk-ins, and viewing logs. Manage incoming and outgoing documents, calls, and courier services. Assist with preparing tenancy contracts, Ejari applications, and renewal documents (if required). Support administrative tasks such as filing, photocopying, and data entry. Ensure excellent customer service and handle customer concerns professionally. Maintain confidentiality of company and client information.
Key Competencies:

Customer-focused with a pleasant demeanor. Strong organizational and multitasking abilities. Attention to detail and ability to follow SOPs. Professional conduct and a proactive attitude.
Please apply with updated Resume/education credentials/Visa status/Expected Salary/Availability to join to careers@abzi.ae

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month