Job Description

Job Title INT

Description

& Summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.
Job title : Receptionist
Reports to : Office Manager or Office Services Senior Associate/Associate
Primary duties and responsibilities :
Financial
Adhere to the allocated budget for the administrative function of the office.
Customer
Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately

Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
Assist with visitor check-in process.

Maintain visitor and caller logs.

Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.

Answer queries from visitors and callers, and refers them to the appropriate person.

Perform general maintenance of the reception area.

Co-ordinate with Security where relevant.

Support office manager in events planning and organization.

Act in accordance with regulations.

Perform other administrative duties as required.
Learning and Growth
Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.

Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.
Education
High school certificate (equivalent) or Bachelor's degree.
Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.
Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role.
Specific Skills
Experience with a professional services firm is an advantage.
Knowledge and Skills
Strong organizational skills

Excellent oral communication and interpersonal skills

Must possess a professional telephone manner

Demonstrated ability to work under pressure

Demonstrated ability to work on own initiative

Demonstrated team player

Must possess a warm, friendly and professional demeanor

Basic PC skills on excel and word

Basic keyboard skills (at least 25 wpm)
Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel RequirementsNot Specified
Available for Work Visa SponsorshipNo
Government Clearance RequiredNo

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