Job Description

Job Title Receptionist

Description

& Summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.Job title : ReceptionistReports to : Office Manager or Office Services Senior Associate/AssociatePrimary duties and responsibilities :FinancialAdhere to the allocated budget for the administrative function of the office.CustomerGreet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accuratelyEnsure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.Internal ProcessAssist with visitor check-in process.Maintain visitor and caller logs.Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.Answer queries from visitors and callers, and refers them to the appropriate person.Perform general maintenance of the reception area.Co-ordinate with Security where relevant.Support office manager in events planning and organization.Act in accordance with regulations.Perform other administrative duties as required.Learning and GrowthWork towards being a high quality internal service provider and ensure that all administrative support requirements are being met.Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.EducationHigh school certificate (equivalent) or Bachelor's degree.LanguageFluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.Overall ExperienceMin 3 years of experience in customer service related role such as front desk or receptionist role.Specific SkillsExperience with a professional services firm is an advantage.Knowledge and SkillsStrong organizational skillsExcellent oral communication and interpersonal skillsMust possess a professional telephone mannerDemonstrated ability to work under pressureDemonstrated ability to work on own initiativeDemonstrated team playerMust possess a warm, friendly and professional demeanorBasic PC skills on excel and wordBasic keyboard skills (at least 25 wpm)Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa SponsorshipNoGovernment Clearance RequiredNo

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