At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We\xe2\x80\x99re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism Business Recovery Services
Management Level Associate
& Summary
Job title : Receptionist
Reports to : Office Manager or Office Services Senior Associate/Associate
Primary duties and responsibilities :
Financial
Adhere to the allocated budget for the administrative function of the office.
Customer
Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
Assist with visitor check-in process.
Maintain visitor and caller logs.
Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.
Answer queries from visitors and callers, and refers them to the appropriate person.
Perform general maintenance of the reception area.
Co-ordinate with Security where relevant.
Support office manager in events planning and organization.
Act in accordance with regulations.
Perform other administrative duties as required.
Learning and Growth
Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.
Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.
Education
High school certificate (equivalent) or Bachelor\xe2\x80\x99s degree.
Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.
Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role.
Specific Skills
Experience with a professional services firm is an advantage.
Knowledge and Skills
Strong organizational skills
Excellent oral communication and interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated ability to work on own initiative
Demonstrated team player
Must possess a warm, friendly and professional demeanor
Basic PC skills on excel and word
Basic keyboard skills (at least 25 wpm)
Education(if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred:
Certifications(if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages(If blank, desired languages not specified)