Receptionist ( Spanish Speaker)

Dubai, DU, AE, United Arab Emirates
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Job Description

The Receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards.

2. KEY RESPONSIBILITIES. Front Desk Operations



Greet members and guests in a friendly and professional manner. Handle check-ins, check-outs, and membership validations. Respond promptly to phone calls, WhatsApp messages, and emails. Manage booking schedules for classes, personal training sessions, and facility usage.

B. Customer Service



Provide accurate information about gym services, memberships, and facilities. Assist members with queries, concerns, and service-related requests. Maintain a consistently high standard of hospitality and guest experience.

C. CRM & Administrative Tasks



Enter and update member information in the CRM system. Process new memberships, renewals, and session packages. Maintain records, forms, and prepare daily reports. Handle cash and card payments when required.

D. Facility Support



Ensure the front desk and lobby areas remain clean, organized, and presentable. Coordinate with the cleaning team and gym supervisor regarding facility needs. Report equipment or facility issues promptly.

3. QUALIFICATIONS & REQUIREMENTS Education



Graduate degree required. Additional training in customer service or hospitality is an advantage.

Experience



Minimum

2 years of experience

in a

luxury gym environment

. Experience using a

CRM or membership management system (mandatory)

.
Job Type: Full-time

Job Type: Full-time

Application Question(s):
What is your salary expectation? (AED p/month)

Do you have notice period? How long?

Language:

* Spanish (Required)

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Job Detail

  • Job Id
    JD2181387
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned
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