Job Description

Job description

Job Summary:

The Receptionist/Cashier is responsible for providing excellent customer service, managing front desk operations, handling cash transactions, and ensuring smooth patient flow in a medical setting. This role requires strong communication skills, attention to detail, and experience in a healthcare environment.

Key Responsibilities:Reception Duties:

Greet and assist patients and visitors professionally and courteously. Register new patients and update existing patient records in the system. Schedule, confirm, and manage patient appointments efficiently. Answer phone calls, provide information, and direct inquiries to the appropriate departments. Handle patient complaints and escalate concerns when necessary. Maintain confidentiality of patient information in compliance with healthcare regulations.

Cashiering Duties:

Collect payments from patients for consultations, procedures, and services. Issue receipts and maintain accurate financial records. Process insurance claims, verify patient coverage, and assist with billing inquiries. Handle cash, credit card transactions, and reconcile daily collections. Prepare financial reports and submit daily cash summaries.

Administrative Duties:

Coordinate with medical staff to ensure efficient patient flow. Maintain an organized front desk and waiting area. Assist with inventory management of office and medical supplies. Support other administrative tasks as needed by management.

Qualifications & Skills:

Minimum of 2 years of experience as a receptionist/cashier in a medical setting. Familiarity with medical terminology, billing, and insurance processes. Proficiency in using hospital management software and Microsoft Office Suite. Strong customer service, communication, and problem-solving skills. Ability to handle cash transactions accurately and securely. Multitasking ability and capability to work in a fast-paced environment. Fluency in Arabic and English willing to travel and relocate to Sharjah
Job Type: Full-time

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