Job Description

Company Description

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking a professional and friendly Receptionist to join our team in Rixos Al Mairid, Ras Al-Khaimah, United Arab Emirates. As the first point of contact for our guests and visitors, you will play a crucial role in creating a welcoming and efficient environment for our organization.

Greet and direct visitors, guests, and clients in a courteous and professional manner Answer and manage incoming phone calls, emails, and other communications Schedule appointments and maintain calendars for executives and staff members Perform administrative tasks such as data entry, filing, and document preparation Manage the front desk area, ensuring it remains tidy and well-organized Coordinate with other departments to facilitate smooth operations Handle basic inquiries and provide information about our organization and services Assist with event preparations and guest accommodations when required Maintain security by following check-in procedures and issuing visitor badges Process incoming and outgoing mail and packages

Qualifications

Professional Experience:

Demonstrable experience as a

Receptionist

within the

hospitality sector

is mandatory.

Linguistic Proficiency:

Fluency in English and Arabic

(both written and verbal communication) is essential.

Proficiency in additional languages

is highly advantageous.

Technical Expertise:

Comprehensive knowledge of

Opera Cloud

or equivalent

front office systems

is required.

Computer Literacy:

Proficient utilisation of

MS Office

applications and adept

email management

skills are crucial.

Core Competencies:

+ Exceptional

organisational

and

communication

abilities are paramount.
+ Exemplary

attention to detail

and superior

multitasking

capabilities in high-pressure environments are essential.

Professional Presentation:

Impeccable

professional appearance

and

demeanour

are non-negotiable.

Ethical Standards:

+ Utmost ability to

maintain confidentiality

and handle sensitive information with the highest level of discretion.
+ Unwavering

commitment

to work various shifts, including weekends and public holidays.
*

Service Excellence:

Demonstrated commitment to

surpassing guest expectations

and consistently delivering

exceptional service

is imperative.