Job Description

The Receptionist and Indoor Sales Representative is responsible for providing excellent customer service, handling front-desk operations, managing sales inquiries, processing orders, and supporting overall office administration. This role ensures smooth communication between clients, couriers, suppliers, and internal departments while maintaining accurate records and organized workflow.

DUTIES AND RESPONSIBILITIES:

Customer Service & Front Desk

Greet and assist walk-in clients, visitors, and callers in a courteous and professional manner. Answer incoming calls, respond to inquiries, and route calls to the appropriate personnel. Maintain the cleanliness and organization of the reception area. Manage and schedule appointments or meetings when required.

Sales & Order Processing

Issue quotations to clients promptly and accurately. Process and confirm customer orders, ensuring all details are correct. Coordinate and arrange shipment of orders through accredited couriers. Track and follow up on deliveries to ensure timely receipt by clients. Assist in preparing sales reports and monitoring daily sales activities. Maintain and update customer records and contact information.

Finance & Administrative Tasks

Handle and reconcile petty cash expenses. Prepare daily cash sales summaries and ensure proper documentation. Assist in preparing invoices, receipts, and official transaction documents. Maintain and organize both digital and physical files. Support accounting in tracking payments, collections, and outstanding balances.

Inventory & Stock Management

Conduct monthly inventory of stocks and update inventory records. Coordinate with suppliers for stock replenishment and monitor stock levels. Report damaged, expired, or missing items to management.

General Office Support

Perform clerical tasks such as printing, scanning, filing, and emailing. Assist management and colleagues with administrative tasks when needed. Ensure office supplies are well-stocked and place orders when necessary. Help in preparing marketing materials or product information for clients.

Other Requirements

Must be preferably living in DIC (Dubai International City) or nearby areas

for easier commute and availability.
Job Type: Full-time