Job Description

We are looking for an accomplished, Receptionist to join our Clinic in Dubai (The Branding Room) located in JVC. About Us: Thebrandingroomdxb.com The Branding room is based in Dubai is committed to providing the highest quality of patient care. Our UAE specialized in performing surgical and nonsurgical aesthetic and medical procedures that aim for redefining beauty anti-aging and wellbeing Job description:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying providers of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal information, follow-ups, reviews
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Protects patients' rights by maintaining the confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.

Skills Required:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Initiate and maintain contact with existing client's portfolio
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism

Experience / Requirement:

• Receptionist: 2+ year

• Strong communication skills in written & spoken English.
• Email & telephone skills are essential.
• Highly organized Able to communicate confidently with patients & doctors.
• Coordinating between patient, Doctor & hospitals for plastic surgery & other such treatments.
• Assist in providing VIP clients with a flawless experience.
• Ensuring patients are given 5-star service & obtain written reviews.

Job Types: Full-time, Permanent COVID-19 considerations:

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Experience:

• Receptionist: 2 years (Required)