woo-hoo! Children's Museum is a brand concept of IEX Recreational Playground L.L.C. woo-hoo! is a state-of-the-art edutainment centre that offers children and their families the opportunity to learn through play. All galleries, and programs are designed specifically for children to explore their innate curiosities in a non-judgmental environment. Join an amazing group of people at woo-hoo! and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.
Position Overview
woo-hoo! Children's Museum is seeking a friendly and dynamic Receptionist to be the welcoming face at our recreation centre. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. We value diversity and encourage applications from individuals who speak multiple languages, as we strive to create an inclusive atmosphere for all our visitors.
Responsibilities
Guest Reception:
Greet and assist visitors with a warm and welcoming demeanuor, ensuring a positive first impression of the museum.
Information Provider:
Provide accurate information about exhibits, programs, and events, both in person and over the phone.
Administrative Support:
Manage the reception area, including answering phones, and handling inquiries efficiently.
Collaboration:
Work closely with other team members to support museum events and activities, ensuring a seamless experience for guests.
Facility Management:
Assist in maintaining the cleanliness and organization of the reception area and public spaces.
Requirements
Experience:
Previous experience in a receptionist or customer service role preferred.
Communication Skills:
Exceptional verbal and written communication skills; proficiency in multiple languages is a strong asset.
Customer Service Orientation:
Strong commitment to providing excellent service to children and families.
Organizational Skills:
Ability to manage multiple tasks and prioritize effectively in a busy environment.
Technical Proficiency:
Familiarity with office equipment and software; experience with ticketing systems is a plus.
Flexibility:
Willingness to work varied shifts, including weekends and holidays.
Job Type: Full-time
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