Job Summary:
We are seeking a receptionist that speaks (arabic and english), has a residnty visa the candidates should have a previous experience in dental insurance and clinic operations. The ideal candidate should be friendly, organized, and able to manage front-desk tasks efficiently while providing exceptional patient service.
Key Responsibilities:
Welcome and assist patients in a professional and courteous manner.
Answer phone calls, schedule appointments, and manage the booking system.
Verify and process dental insurance claims and approvals.
Communicate with insurance companies to confirm coverage and eligibility.
Maintain accurate patient records and handle confidential information securely.
Collect payments, issue receipts, and ensure proper documentation.
Coordinate between patients, dentists, and the clinical team.
Handle inquiries, follow up with patients, and ensure a smooth front-desk workflow.
Support marketing and patient recall activities when needed.
Qualifications & Requirements:
Fluent in Arabic and English (spoken and written).
Experience in dental insurance (authorization, billing, claims).
Previous experience working in a dental or medical clinic is required.
Strong communication and customer service skills.
Proficiency in computer systems and appointment software.
Positive attitude, teamwork spirit, and attention to detail.
Job Type: Full-time
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