Dogwalk is an award winning facility for dogs and cats in the heart of Dubai. We provide exceptional care across daycare, boarding, grooming, rehabilitation, transport, and events. Our team thrives on inclusive solution-based care, professionalism, empathy, and attention to detail - ensuring every pet and client feels supported and valued.
The Role:
We are seeking a highly organised, professional, and caring Receptionist to be part of an existing small reception team, at the central hub of our operations. This role requires someone with exceptional administrative skills, critical thinking, and the ability to manage multiple moving parts across our cross-functioning departments. You will be the first point of contact for clients and their pets, ensuring smooth communication and flawless coordination between teams.
Key Responsibilities:
Greet clients and their pets with professionalism, warmth, and empathy
Manage phone, email, and in-person enquiries promptly and accurately
Schedule appointments, bookings, and coordinate across multiple departments
Maintain precise client records and manage detailed administrative processes
Anticipate potential issues, troubleshoot, and implement solutions proactively
Support team operations with high-level organisation, ensuring nothing falls through the cracks
Maintain a welcoming, professional, and orderly reception environment
What We're Looking For:
Exceptional attention to detail and organisational skills
Strong critical thinking and problem-solving abilities
Professional, approachable, and genuinely caring attitude
Ability to manage multiple tasks and priorities simultaneously across teams
Excellent administrative and IT skills, with experience in scheduling and record-keeping
Comfortable interacting with animals and their owners
Previous receptionist or customer service experience is highly desirable
Existing animal care knowledge in veterinary or similar field is an advantage
Why Dogwalk?
Be part of a passionate, professional, and pet-centric team
Work in a dynamic environment where no two days are the same
Opportunity to develop skills across multiple aspects of pet care and operations
Staff discounts for pet food and products
Free services at Dogwalk for your own pets
How to Apply:
If you are a meticulous, organised, and caring professional who thrives in a fast-paced, multi-departmental environment, we'd love to hear from you. Please send your CV and a brief cover letter to info@dogwalkonline.com.
Please note: We usually receive a large number of applications for vacancies at our company, so please note that only shortlisted candidates will be contacted. Thank you for your understanding.
Job Type: Full-time
Pay: Up to AED8,000.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
Administrative: 1 year (Required)
Pet Care: 1 year (Preferred)
Language:
* english (Required)
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