Job Description

Job Summary:
We are seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for our company. The ideal candidate will greet visitors, answer phone calls, manage appointments, and perform various administrative tasks to ensure smooth office operations.
Key Responsibilities:

• Greet & Assist Visitors: Welcome guests, clients, and employees in a warm and professional manner.
• Answer & Direct Calls: Handle incoming phone calls, take messages, and redirect calls as needed.
• Manage Appointments: Schedule and confirm meetings, conference rooms, and appointments.
• Administrative Support: Assist with filing, data entry, mail distribution, and office correspondence.
• Maintain Reception Area: Ensure the front desk and lobby are tidy and presentable.
• Handle Inquiries: Provide basic company information and direct queries to the appropriate department.
• Security & Access Control: Monitor visitor sign-ins, issue badges, and follow security protocols.
• Assist with Office Tasks: Support other departments with clerical duties as needed.

• High school diploma or equivalent (additional certification in office administration is a plus).
• Proven experience as a receptionist, front desk representative, or similar role.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment (printers, scanners, etc.).
• Ability to handle sensitive information with confidentiality.

• Experience in [specific industry, e.g., healthcare, corporate, hospitality].
• Knowledge of scheduling software (e.g., Microsoft Bookings, Calendly).
• Bilingual skills (if applicable).