Job Description

Who We Are

Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to 'my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles.

Our Mission

To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.

Summary

As the first point of contact at KAYALI's head office, the Receptionist plays a vital role in creating a welcoming, polished, and professional environment. You will represent the brand with warmth and efficiency, ensuring a seamless front-of-house experience for all guests, clients, and internal teams.

Essential Duties and Responsibilities

Greet visitors with a friendly, professional attitude and notify appropriate team members of their arrival. Answer and direct incoming calls and emails in a timely and courteous manner. Maintain the front desk, reception area, and meeting rooms in immaculate condition. Manage meeting room bookings and set-up, ensuring AV and refreshments are arranged as needed. Handle all incoming and outgoing mail, courier services, and packages (including coordination with DHL and other carriers). Order and maintain stock of office supplies, stationery, and pantry essentials. Liaise with HR and relevant departments to support onboarding for new joiners (e.g., desk setup, welcome kits, access cards). Organize and coordinate monthly team lunches, birthday celebrations, and office events. Track and maintain records of reception and office-related expenses, ensuring alignment with budget spendings. Provide general administrative support such as data entry, document formatting, printing, and scheduling. Assist with special projects and support the wider KAYALI team as required. Manage the maintenance contracts

Requirements

Proven experience in a receptionist or front-of-house role, ideally in a luxury, fashion, beauty, or hospitality environment. Excellent communication skills in English Professional appearance and demeanor aligned with the KAYALI brand. Strong organizational and multitasking abilities. Tech-savvy with experience in Microsoft Office, Google Workspace, and phone systems. Positive, proactive, and collaborative attitude with a strong sense of discretion. Basic knowledge of expense tracking and working with budgets.

Benefits

Premium Medical/Dental/Vision coverage Find Your Magic Days Volunteer Day Professional Development Days Birthday leave Egg Freezing Benefits Employee discounts on Kayali products * Products gifting