Job Description

Job Title: Receptionist

Overview:

As a Receptionist, you will serve as the first point of contact for visitors and clients, providing a positive and professional impression of the company. Your primary responsibilities include handling incoming calls, greeting guests, managing appointments, and performing various administrative tasks to ensure the smooth operation of the front desk and office.

Key Responsibilities:

Front Desk Operations:

Greet and welcome visitors in a professional and friendly manner.
Answer and direct incoming calls to the appropriate person or department.
Manage the reception area to ensure a clean and organized appearance.

Visitor Management:

Register and log visitors, ensuring they follow appropriate sign-in procedures.
Notify employees of visitor arrivals and assist in facilitating meetings.

Phone and Email Communication:

Handle incoming calls, providing information, taking messages, or transferring calls as necessary.
Respond to or redirect emails and inquiries in a timely and professional manner.

Appointment Scheduling:

Schedule and coordinate appointments and meetings for internal and external stakeholders.
Manage meeting room bookings and assist with setting up conference calls or video conferences.

Administrative Support:

Assist with basic administrative tasks, including data entry, filing, and photocopying. Maintain and update contact lists, employee directories, and other office records.

Security and Access Control:

Monitor access to the premises and issue visitor badges as necessary.
Collaborate with security personnel to ensure the safety and security of the office.

Problem Resolution:

Address and resolve inquiries or issues from visitors, clients, or employees.
Escalate complex issues to the appropriate department or personnel.

Qualifications:

Proven experience as a receptionist, front office representative, or in a similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Customer service-oriented with a positive attitude. Proficient in using office equipment, including phone systems and printers. Familiarity with basic office software (e.g., Microsoft Office Suite).

Education:

High school diploma or equivalent. Additional certifications in office administration or related fields are a plus.
Job Type: Full-time

Pay: From AED1.00 per month