Job Description

We are seeking a dynamic and courteous Receptionist to join our team at Alpago Group. As the first point of contact for visitors and callers, you will play a crucial role in creating a positive and welcoming impression. The ideal candidate should have excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Front Desk Operations

Greet and welcome visitors in a warm and professional manner. Answer and direct incoming phone calls promptly and efficiently. Ensure the reception area is tidy and presentable.

Visitor Assistance

Assist visitors with inquiries and provide information about the company. Manage visitor sign-in and issue visitor badges as necessary. Notify appropriate personnel of visitor arrivals.

Communication Handling

Relay messages accurately and promptly to the intended recipients. Manage general email inquiries and direct them to the relevant departments.

Administrative Support

Provide administrative support to various departments, including handling mail and courier deliveries. Assist in coordinating meetings and scheduling appointments as needed.

Phone System Management

Operate and manage the company's phone system, transferring calls to the appropriate individuals or departments. Handle basic inquiries and provide information to callers.

Office Supplies Management

Monitor and replenish office supplies at the front desk. Coordinate with the administrative team to ensure adequate supplies are maintained.

Security and Access Control

Ensure the security of the reception area and monitor access to the premises. Follow established security procedures for handling visitor access.

Qualifications

High school diploma or equivalent. Previous experience in a receptionist or front desk role is must. Excellent verbal communication and interpersonal skills. Proficient in Microsoft Office. Professional appearance and demeanor. Proficiency in handling phone calls with professionalism and efficiency.

Key Competencies:

Customer Service:

A customer-centric approach with a focus on providing excellent service to visitors and callers.

Multitasking:

Ability to handle multiple tasks simultaneously and prioritize effectively.

Adaptability:

Flexibility to adapt to changing circumstances and a dynamic work environment.

Organizational Skills:

Strong organizational and time management skills.

Attention to Detail:

Precision in handling information and maintaining accuracy.
Job Type: Full-time

Pay: AED7,000.00 - AED8,000.00 per month